Orderly Emails ‑ Templates App

Orderly Emails ‑ Templates App

Reviews (810)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customizable email templates that enhance brand identity without needing coding skills. They appreciate the professional, visually appealing designs and features like download links, invoices, and targeted emails. The customer support is noted for its responsiveness and effectiveness, and the user-friendly interface and straightforward setup are also commended. Continuous updates ensure compatibility with Shopify, enhancing merchant-customer communications.

July 1, 2022

At the start, it was a bit difficult to find a way through the app but huge thanks to the support team they made every point very clear and helped me with some custom edits. The app provides a great potential but what really makes it a top notch is the support behind it. All the best!

mundogafas.es
Spain
23 days using the app
FORSBERG+two ApS replied July 1, 2022

I'm so happy our support team could help you get started with OrderlyEmails. Thank you for your kind review. I'll make sure to pass it on 🤩

Kind Regards,
Sarah / FORSBERG+two

March 20, 2019

Wow, I am so happy I found you! So easy to add all information you want to your notification emails and to style them according to your theme. I ran some "magic" setup, and it completely transferred the colors and fonts from my store to the email template. I also like the one-time price model.

Alternativa Webshop
Croatia
23 days using the app
Edited January 8, 2021

Finally! Email templates that check all the boxes where others fall short. Our emails look consistent with our site design and display all the information we need them to, and the invoices we send our customers finally look professional and match our other emails. We hit a few minor snags while editing our templates but the support team was always lightning fast to respond and are super helpful. Well worth the price!

Retrogression
United States
23 days using the app
August 2, 2023

Quick support and problem.solving. The templates are well designed and easy to manage. Very helpful to upgrade automation emails

PFG Health
Italy
22 days using the app
FORSBERG+two ApS replied August 4, 2023

Thank you for review. Have a lovely day 😊
Kind Regards,
Sarah / FORSBERG+two

July 6, 2016

Can not believe how easy this integration process is

Bananabed
Australia
22 days using the app
April 14, 2017

Very easy (and fun) to use! We are a design store so our notifications must match our proposal.

Depto 51
Chile
22 days using the app
April 7, 2016

Absolutely LOVE this app, it's one of the best investments I've made for my online store. I also have the order printer templates app which is amazing as well.

Divinelashco
United States
21 days using the app
February 11, 2021

Hello, really loving this app! Because of light/dark mode on phones now, it would be really helpful to be able to add an image to the background of these emails instead of just choosing a color - in this way, we can control exactly what the end user will be seeing without worrying about color inversions.

toii
United States
Over 1 year using the app
FORSBERG+two ApS replied February 12, 2021

Thanks for the great review, and for the constructive feedback :) You are right, light/dark modes can be tricky in email design and is something we'd like to improve in the app.

Using background images unfortunately comes with it's own set of challenges. Support for background images in different email clients (Outlook, Yahoo, Gmail, Apple Mail etc.) is very poor, and they will not display at all in many of them, so it's not a great solution here.

In other words, if you based your design around having the background image show up, that could cause parts of your email to not be visible at all, because the background image never displays and so the text is the wrong color for the background.

Anyway, appreciate the feedback and open to other suggestions for improvement that may come up.

Have a great Friday!

Bjorn Forsberg
Founder - OrderlyEmails by FORSBERG+two

July 30, 2019

The default email templates in Shopify are very basic and impressions matter so using OrderlyEmails has made communications with our customers look more professional.
I like how some edits are shared across templates so you don't have to copy and paste it across templates manually.
We use this alongside Order Printer Templates for a more unified style.

Tord Boontje Shop
United Kingdom
19 days using the app
September 8, 2020

The app is very good and priced fairly. It has been constantly improved and is quite easy to use. The customer support has been very good. Thankyou to all the team.

NORRDS
United Kingdom
19 days using the app