EPROLO‑Dropshipping & Branding , 1,878 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its efficient order fulfillment, rigorous quality control, and responsive customer service. It offers a variety of branding options, including private labeling and custom packaging, which helps maintain brand identity. The app's user-friendly interface, seamless integration with Shopify, and automation features save significant time. Its extensive product catalog, real-time stock updates, and product sourcing tool simplify inventory management. The app's order tracking feature and global warehouses ensure timely delivery, enhancing customer satisfaction. The customer service team is consistently praised for their prompt responses and helpfulness.
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Eprolo has been there for my e-commerce business no matter what stage it was at. I appreciate the user friendly-ness and ability to choose your own shipping speeds. One thing I wish was better is handling times, but I see Eprolo getting better by the day!
Very easy to do, and very fast to answer questions to make sure I am happy. Great experience so far and not one complaint. I would recommend to everyone.
Got great service from Eve in resolving a problem with an order that had a few duplicate items on it. I communicated with Eve via chat and she handled the problem very efficiently and quickly and got the billing straightened out also without a glitch.
We have been using Eprolo now for about 6 weeks and the work done by Yang to help us get used to the process has been great. She responds when she says she will and always resolves our issues in a timely manner. I know we will develop a long term partnership as the quality of the work they do and speedy shipping makes a difference to our customers. Thank you for your support Yang
EPROLO-Dropshipping and Branding is a great platform to integrate into your online store. Rick makes each process very smooth with the incredibly prompt response time on any question/uncertainty you may have. Having this almost instant chat feature for guidance is a lifesaver especially when you are new to the platform.
After countless frustrations with our previous fulfilment agent, I made the switch to Eprolo. And what a breath of fresh air it has been! From the very first contact, I have nothing but praise for the Eprolo team.
The employees excel in their quick and adequate assistance, making me never feel abandoned. Communication was a pain point for me with our previous agent, but with Eprolo, this is absolutely not an issue. They respond promptly to my inquiries and are always willing to help me, whether it's an urgent matter or just some general support.
The difference between my experiences with our old agent and Eprolo couldn't be greater. With my previous agent, I often felt abandoned and was frustrated by the slow response times. But with Eprolo, I truly feel heard and supported.
In short, I am very happy that I made the switch to Eprolo. Their fast and efficient service has taken my webshop to a higher level. I wholeheartedly recommend Eprolo to anyone looking for a reliable fulfilment service with excellent customer service.
I've been using Eprolo for a few years now. Eve is the person I deal with and she is great to work with. She is quick to respond and quick to deal with issues. She has in the past introduced me to new products that could fit well with my business and she is always available whenever I have questions or suggestions. Good experience so far!
Started using Eprolo recently and my experience with them has been good thus far. My account manager Ashley is easily contactable and responds well even during their public holiday! Appreciate her help in resolving a few issues/questions that cropped up.
The first impression of Eprolo is good and the product I ordered from China arrived in Germany in less than a week. That was my first impression and I hope that when I open my online store everything will continue to run smoothly.
eprolo has great customer support, great quality products, and saves me many times when an item is missing so great to have them as a supplier or one of them. I will keep working with them for my clothing brand. I also have a personal agent Bella that always helps me in timely manner