Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

March 31, 2023

Excelent customer service. Quick and fast reposponse to solve any issue you may encounter installing the app.

milove.es
Spain
7 months using the app
SetuBridge replied April 25, 2023

We are so grateful for your support and encouragement! Thank you for your positive review and for being a valued customer.

September 21, 2021

I use this app to to give my customers confidence in my shops ability to deliver. I love it and the online support is outstanding , the support office Vaishali Parmar was vey knowledgeable, polite and great to work wit. Highly recommended.

Aussfind
Australia
7 months using the app
February 3, 2021

They have an amazing support team. I needed some changes and they went above and beyond. I would definitely recommend this app, its so easy to use and customize.

Sober Hippo
United States
7 months using the app
April 26, 2021

Great app, allows for exclusions on products which is what I was looking for. Good customization options as well. Additionally had a small issue with some coding and Vaishali not only fixed my issue, but showed me where the code needed to be placed so I learned something in the process. Thanks!

Apure Architectural Lighting
United States
7 months using the app
September 5, 2022

These people are GENIUS. Giving 5 stars is not enough. I wish I could give it more stars. They did each and every customization I asked for. Their customer service goes above and beyond my expectation.

Hatke Bride
Canada
7 months using the app
January 6, 2021

This app is SO much easier to use than another higher rated app I was using. I'm able to set profiles based on collections so it makes creating profiles quick and easy!

527 Photo
United States
7 months using the app
January 1, 2022

Very good application. easy for use .Thanks for help Charly..sorry for my english :) .......................

Montableaudeco
France
7 months using the app
November 6, 2023

Très bonne application permettant un parametrage avancé et qui répond à tous nos besoins spécifiques.
Le service client est disponible et à l'écoute. Je recommande cette application.

Mayuri Paris
France
6 months using the app
SetuBridge replied November 7, 2023

We're absolutely thrilled to hear about your positive experience with our application! Thank you for your glowing review and recommendation.

Our team is dedicated to providing advanced configuration options and ensuring that our app aligns perfectly with your specific needs. We're also committed to delivering excellent customer service, so it's incredibly rewarding to know that our efforts have been recognized and appreciated.

July 17, 2023

The support team have been super helpful and responsive! We had an issue with the app not showing up and they fixed it for us

Gaia Baby EU
Ireland
6 months using the app
SetuBridge replied August 14, 2023

Thank you for sharing your positive thoughts! We're dedicated to consistently delivering outstanding experiences, and we're thrilled to have achieved that for you.

June 2, 2022

Top, et support au top. application marche super bien. il faut juste supprimer le cache navigateur pour voir l'appli

driftparadiz
France
6 months using the app
SetuBridge replied June 3, 2022

Thank you so much for your kind words :)