Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

April 21, 2021

Easy way to give customers an idea of lead times. A number of my products are made to order so conveying an actual shipping date was a challenge. This app shows the lead times I define clearly visible on each product page.

LISA ROBIN
United States
6 months using the app
July 5, 2021

The app works great! I am looking forward to the app updates. Customer service was outstanding. The team was extremely helpful in assisting me with setup. Highly recommend.

Crafty Luxe Co
United States
6 months using the app
December 9, 2020

Great app. Simple and straightforward. Intially I wanted to leave it only for the busier periods. I decided to leave it permanently, eventually.

LA MIA BORSA
Romania
6 months using the app
Edited January 23, 2023

Needed a small modification in the app so it would show in or out of stock also with articles that had more variants. Fixed in 2 days, clear communication, extra amount they ask was ok!

Sport Europe / tabletennisstore.eu
Netherlands
5 months using the app
SetuBridge replied February 25, 2023

We truly appreciate your positive feedback and are happy that you found our communication clear throughout the process. We always strive to keep our customers informed and up-to-date.

April 23, 2021

Glad to get this app, its very much user friendly and the costumer support is also very prompt. Highly recommended

Bazaar-xpress
Hong Kong SAR
5 months using the app
June 26, 2023

The support was very helpful and detailed, it was also swift so I had my issue resolved in less than 1 hour from the point of contact.

IRONIK Finery
Lithuania
5 months using the app
SetuBridge replied August 14, 2023

We're thrilled to have received your positive feedback! Your satisfaction is our motivation to continue delivering exceptional experiences. Thank you for your support.

July 4, 2022

This is one of the best Apps I have used on our store. It helps the customer to know when to expect the delivery when making the purchase. The support team is extremely helpful and went out of their way to set the App just the way I wanted it. Highly recommend!

JesseBlack Styles
United States
5 months using the app
SetuBridge replied June 24, 2023

We're delighted to hear that you enjoyed our service! Your kind words mean a lot to us, and we look forward to serving you again soon

February 7, 2022

I used this app to be able to show the estimated shipping time for my products. It is very easy to set up. I like that I'm able to set custom messages and date ranges for each product. It would be nice if I could set up different shipping dates by variants too.

Shops From Italy
United States
5 months using the app
May 20, 2021

Very simple to use and very helpful support. I had a request whereby I needed to hide the displayed message from out of stock products. The App would be better with this function built in, but the helpful staff customised my app for me! I also had an issue that the delivery estimate message caused a horizontal scroll bar on mobiles. Both issues were fixed really quickly and the member of the support team could not have been nicer. Brilliant :)

Home Style Wizard
United Kingdom
5 months using the app
November 20, 2024

I needed a quick help for my website. Got the idea to chat with the support. They did amazing work and helped me really quick. The problem was solved in only 2 minutes. Great App Great Support...

ZenimeClothing
Austria