Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization features, allowing targeted delivery estimates for specific locations and products. It's praised for boosting conversion rates and enhancing customer experience through clear delivery communication. The support team is recognized for their responsiveness and helpfulness. Merchants value the seamless integration with their store's backend and the accurate, daily-updated delivery dates. The app is also noted for displaying shipping information on product and checkout pages, and providing delivery estimates for out-of-stock items. It's described as easy to use, cost-effective, and adaptable to merchant needs.

January 20, 2021

I used this application for my website. This is amazing. The customer service is very good. I recommendate.

BabyDream
France
About 1 month using the app
January 29, 2021

Some of the best customer service around. I recommend this app to anyone that needs that little boost of comfort for store shoppers.

Birkship Beauty
United States
About 1 month using the app
October 20, 2020

Excellent customer service, developers are attentive and responsive. The rendering is good and inexpensive I highly recommend it.

Masques transparent pour particulier et professionnel
France
29 days using the app
January 12, 2022

Average, worked OK for a while. But styling for specific messages hasn't been working for months now. Still no solution.

Licensewise - IT Security leverancier
Netherlands
Almost 2 years using the app
SetuBridge replied January 12, 2022

Axay form SetuBridge here,

Thanks for your valuable feedback. I wanted to first start off by apologizing for the negative experience you had with our app - that's certainly not the experience that we want our merchants to have when working with us or using our apps.

I've reached out to you via email to further investigate this ad as you talked about the font styling for specific messages, it's not available in the current app functionality. You can design content with the available features. And if you face any trouble, please connect us on our support channel. We will help you to solve the issues on time.

July 11, 2022

I just started using this app for my Online store swimmzzshop.com. I have gotten sales because of this app. Customer service is excellent and super fast. They worked with me until I'm happy with the results. I highly recommend to everyone.

Swimzz
United States
27 days using the app
SetuBridge replied June 24, 2023

We're so glad to hear that you had a great experience with us. Thank you for taking the time to share your positive feedback. We can't wait to exceed your expectations again in the future.

March 17, 2021

I checked out several apps for displaying the estimated delivery date range, this is the only one where text can be customized per country based on visitor's IP. the support is fast, friendly and very helpful. This is the only app I recommend for this purpose.

NORVINE Official Store
Germany
25 days using the app
Edited November 10, 2021

I chose this app becoz there is whatsapp support from theSetuBridge Technolabs. Not all of the app provide wahtapp backup with the team but only email. With that being said, it takes times to solve one isssue and its very time consuming. Especially thanks Charmy and Shifa from SetuBridge Technolabs. Very thankful for their help and we were not only communicate via whatsapp, we even facetime and share screen and make me easier to make it work. Special thanks to Shifa. She even did what i supposed need to do for me, which helped me save huge of times and brain cells haha cheers

Magic Manifestory
Hong Kong SAR
24 days using the app
SetuBridge replied June 24, 2023

Your kind words made our day! We're glad that we could meet your expectations and provide you with a great experience. Thank you for choosing us, and we hope to see you again in the future.

September 12, 2022

Amazing support team! Helped us to solve a little bug quickly.
The app the performing very well and the support team is just amazing

JetPup
United States
23 days using the app
SetuBridge replied September 13, 2022

Hi there,

This is Dipen from the Estimated Delivery Date App Support Team. It was a pleasure to receive this review from you. We thank you for your time and effort.

We value your opinion greatly. Our service will always be improved to ensure the highest quality.

Please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Regards,
Dipen
Estimated Delivery Date Support Team

November 2, 2020

Excellent customer service. and very professional. I am now able to show accurate delivery time on my store.

Alley
United States
23 days using the app
February 17, 2022

Efficient and fast response from Customer Service. I recommend this app over others for this feature.

SkultS
Hong Kong SAR
22 days using the app