Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customization features, allowing targeted delivery dates for specific locations across multiple stores. It's praised for its seamless integration, accurate delivery estimates, and fast loading speed. Many noted it improves conversion rates, reduces pre-order queries, and boosts customer trust. The support team is frequently commended for their assistance. The app is seen as affordable and enhances the professional look of the store.

January 9, 2024

If I could give more stars I would.

We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate.

Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores.

Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality.

We look forward to working with them in the future!

Ickle Bubba
United Kingdom
3 months using the app
SetuBridge replied January 13, 2024

Thank you so much for your kind words and the fantastic 5-star review! 🌟

We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness.

We're excited about the opportunity to work with you in the future as well !
If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.

February 15, 2024

application installed in a few minutes, and it already works perfectly, very useful and nice widgets

bigeshop
Italy
6 months using the app
SetuBridge replied February 16, 2024

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our application easy to install, and it's already working seamlessly for you.

Your positive feedback about the usefulness and aesthetics of our widgets is truly appreciated.

If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out.

We're here to help and enhance your experience further!

March 23, 2024

On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders placed over the weekend, but here we are on Saturday, and it shows our next despatch day as being Tuesday!

We also found some of the app's features difficult to find, so we contacted support for assistance. Two days later, we still haven't heard from them even though our subscription included 'priority' support.

As a Shopify user, you kinda get used to apps that don't work straight away and have slow support, but usually, you get a free trial period, so if it isn't for you, you can uninstall it without being out of pocket. Beware, there is no such free trial with this app, the developer is taking your money straight away and you won't get it back.

Finally, we are being bombarded with Spam emails about another app from this developer. We never signed up for their marketing emails, so yes, this is Spam.

Diecast Model Centre
United Kingdom
1 day using the app
SetuBridge replied March 24, 2024

We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with the app's functionality and support. We're committed to providing the assistance you need to ensure a better user experience. Additionally, we'll investigate the spam email issue immediately. Your feedback is valuable, and we're dedicated to addressing any misunderstandings or confusion promptly.

we ensure a better experience with our app.

December 19, 2023

I found the app very helpful and the customer service is excellent

Lumije
United States
About 2 years using the app
SetuBridge replied January 4, 2024

Hi Lumije,

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service.

If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!

Best regards,
SetuBridge team

March 20, 2024

Helped me quickly with the right info

Stay Tuned
Bulgaria
About 21 hours using the app
SetuBridge replied March 22, 2024

Thank you for your review! We're glad to hear that we were able to assist you promptly and provide you with the information you needed. If you ever have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!

November 29, 2023

This is the only estimated delivery date app, which we were able to adapt to our need. It is very easy to use and set up and offers great customization. Support is responsive and helpful. My only concern is, that you cannot directly edit the message HTML in the provided text editor in the app (basically limiting you to use their templates or having much simpler message).

CrafTech
Romania
29 days using the app
SetuBridge replied December 1, 2023

Hello, CrafTech

Thank you for sharing your positive experience with our estimated delivery date app! We're delighted to hear that it has met your needs and provided ease of use, easy setup, and great customization options. Your feedback about our responsive and helpful support team is truly appreciated.

Regarding your concern about directly editing HTML in the provided text editor, we understand the importance of flexibility in messaging. We're actively working on enhancing this feature to allow more advanced customization, including direct HTML edits. Your input is valuable, and we'll certainly take it into consideration for future updates.

If you have any more suggestions or specific requirements, feel free to reach out. We're here to ensure our app aligns perfectly with your needs.

Thank you for choosing our estimated delivery date app!

Best regards,
Setubridge Technolabs

April 3, 2024

This app is fantastic, you can customize every detail, the support is very fast and very kind. I recommend it to everyone

Elisendra®
Italy
About 1 hour using the app
SetuBridge replied April 12, 2024

Hello Elisendra®,

Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the flexibility of our app and our fast, friendly support. Your recommendation means the world to us!

Thanks again for your kind words!

Best Regards
SetuBrdige Team

January 27, 2024

5 star for support & app, styling and other backend layout can be improved.

Redpulse
United States
5 days using the app
SetuBridge replied January 29, 2024

We greatly appreciate your 5-star review and your valuable feedback! It's fantastic to hear that you're satisfied with our app and support.

Regarding your feedback about styling and backend layout, we'll certainly take that into consideration as we continuously strive to improve our app and provide the best possible experience for our users.

If you have any further suggestions or need assistance with anything else, please feel free to let us know. We're here to help!

January 29, 2024

Die App läuft gut und der Support ist wirklich sehr hilfsbereit und macht sogar kleine Anpassungen bzw. hilft bei individuellen Wünschen. Ich bin begeistert und kann die App mit sehr gutem Gewissen empfehlen und wünsche weiterhin noch viel Erfolg!

Holzstufen Meyer
Germany
About 1 year using the app
SetuBridge replied February 10, 2024

Thank you so much for taking the time to leave such a positive review! We truly appreciate your support and feedback.

It's fantastic to hear that you found our app helpful and that our support team could assist you with your requests. We're committed to providing excellent service and ensuring that our customers have a seamless experience with our app.

Your recommendation means a lot to us, and we're thrilled to have earned your trust and satisfaction. We'll continue working hard to maintain the quality of our app and support services.

November 27, 2023

Fantastic Product, it does exactly what I needed.

Deliciously Fine Foods
United Kingdom
2 months using the app
SetuBridge replied November 29, 2023

Hi, Deliciously Fine Foods,

We're thrilled to hear that our app has met your expectations and is delivering exactly what you need! Your satisfaction is our top priority, and we're grateful for your positive feedback.

If you ever have further questions, need assistance, or have suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience with our product remains fantastic.

Thank you again for choosing our app, and we appreciate your support!

Best regards,

Setubridge Technolabs