Reviews (302)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer experience by providing clear, customizable delivery expectations on product pages and during checkout. It supports multiple languages and shipping methods, and allows tailoring of delivery messages. The app integrates seamlessly with Shopify without affecting site speed. Customer support is praised for its responsiveness and ability to quickly implement custom features, improving customer satisfaction and operational efficiency.

September 9, 2024

Impressed by the customer service! They are really willing to help, supportive and patient! Appreciate and highly recommended!

Steel 'N' Feel
Vietnam
18 days using the app
SetuBridge replied September 11, 2024

Thank you so much for the fantastic review! We're thrilled to hear that you were impressed with our customer service. Our team is dedicated to being supportive and patient, and we're delighted that it made a positive impact on your experience. We truly appreciate your recommendation and look forward to continuing to assist you in the future!

October 21, 2024

Excellent app, highly recommended, will upgrade the plan as time goes on.

Vvivacious
United States
2 days using the app
SetuBridge replied October 23, 2024

Thank you so much for the 5-star review! We're thrilled to hear you're enjoying the app and that you're considering upgrading in the future. If you ever need any assistance or have questions as you continue to grow, feel free to reach out. We're here to help every step of the way! 😊

November 20, 2024

I needed a quick help for my website. Got the idea to chat with the support. They did amazing work and helped me really quick. The problem was solved in only 2 minutes. Great App Great Support...

ZenimeClothing
Austria
About 1 hour using the app
SetuBridge replied November 22, 2024

Thank you so much for your amazing 5-star review! 🌟 We're delighted to hear that our support team could resolve your issue so quickly and effectively. Your kind words about the app and support truly mean a lot to us. If you ever need assistance again, we’re just a chat away! 😊

September 6, 2024

helpful customer service, easy to use

My Health Sanctuary
United Kingdom
3 months using the app
SetuBridge replied September 11, 2024

Thank you for the wonderful review! We're glad to hear that you found our customer service helpful and the app easy to use. If you have any more questions or need further assistance, don't hesitate to reach out. We appreciate your feedback and support!

September 15, 2024

Good app, Mr. Jay helped a lot

Tamil Nadu Samayal
India
About 2 months using the app
SetuBridge replied September 17, 2024

Thank you so much for the 5-star review! We're thrilled to hear that you're happy with the app and that Mr. Jay was able to assist you effectively. If you ever need further support or have any questions, feel free to reach out. We're always here to help!

Best regards,
SetuBridge Team

October 21, 2024

Really clean looking app, integrated seamlessly. Looks professional on the front end. I had 1 minor adjustment needed to the size of this block and it was resolved within 15mins by support, Can't ask for better than that.

Emberforge Den
United Kingdom
35 minutes using the app
SetuBridge replied October 23, 2024

Thank you for the fantastic 5-star review! We're so glad to hear that the app integrated seamlessly into your store and that our support team was able to quickly resolve the adjustment you needed. It's great to know you're happy with the professional look and functionality!

If you need any further assistance, feel free to reach out—we're always here to help! 😊

November 27, 2024

great , will help us grow up the order .

wocomotors
Hong Kong SAR
2 days using the app
SetuBridge replied November 28, 2024

Thank you for the 5-star review! We're thrilled to hear that our app will help grow your orders. We're excited to be part of your success and are here to support you every step of the way!

October 18, 2024

The App features everything you need for your store due to Delivery Dates. Support is really helpful and takes the problems serious. Everything is well translated you have much options to modify! Thanks

Baumgartner Reinigung
Austria
About 1 hour using the app
SetuBridge replied October 21, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you find our app features helpful and that our support team was able to assist you effectively. Your feedback is incredibly valuable to us, and we're glad you're enjoying the customization options.

If you ever need anything else or have more feedback, please don’t hesitate to reach out. We appreciate your support!

August 10, 2024

the app is awesome and the support is also great they will help you out with anything...planning to use it for a long time...great job guys...the UI is also great and the setting is also very easy to do

SOOOQ
Kuwait
4 days using the app
SetuBridge replied August 13, 2024

Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear that you're enjoying the app and our support. It's great to know you're planning to use it long-term, and we’re glad you find the UI and settings easy to navigate. If you ever need anything, we're always here to help. Keep up the awesome work, and thanks for being a valued user! 😊

September 4, 2024

great customer service, jay was awsome, we were looking for many eta apps, this was one of the best one we have used so far, I can resure you that this app will get the job done, with a on demand team on hand

Kids On Wheelz
Canada
About 1 hour using the app
SetuBridge replied September 11, 2024

Thank you so much for the glowing review! We're thrilled to hear that you had a great experience with our customer service and that Jay was able to assist you effectively. We're also glad you found our ETA app to be one of the best you've used. Your confidence in our app and team means a lot to us. If you need any further assistance, we're always here to help!