Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

November 20, 2024

the employees helped me in 5 min super app

bulkozen
Austria
November 30, 2023

Love this app. Customer service is top notch! Staff is super helpful. Definitely recommend.

Awoken Home
United States
7 months using the app
SetuBridge replied December 1, 2023

Hello, Awoken Home

Thank you so much for your fantastic review! We're thrilled to hear that you love our app and have had a positive experience with our customer service. Your recommendation means a lot to us!

Best regards,
Setubridge Technolabs

May 27, 2024

Great app, really easy to use and the customer service is so good. It will make your product page really stand out, thanks!!

PinkLimes
United Kingdom
About 1 hour using the app
SetuBridge replied May 29, 2024

Thank you so much for your glowing 5-star review! 🌟

We're thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Your kind words motivate us to keep delivering the best experience possible.

We're delighted that our app is helping your product page stand out.
If you ever need any further assistance, please don't hesitate to reach out. Thanks again! 😊

Best regards,
SetuBridge Team

May 2, 2024

Great support! The best delivery data app I have been using so far.

HanaBui
United States
3 days using the app
SetuBridge replied May 14, 2024

Thank you so much for your fantastic review! 😊 We're thrilled to hear that you've had a great experience with our delivery date app and that our support team was able to provide you with the assistance you needed. Your satisfaction is our top priority, and we're delighted to have been able to meet your expectations.

If you ever have any questions or need further assistance, please don't hesitate to reach out. We're always here to help!

May 29, 2024

Muy buen servicio por parte de Jay Panchal, muy atento y me resolvió rápido

Abuelo Cómodo
Mexico
Over 1 year using the app
SetuBridge replied June 11, 2024

Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Jay Panchal. Providing attentive and efficient service is always our goal, and we're glad Jay could resolve your issue quickly. We appreciate your feedback and look forward to serving you again in the future!

January 27, 2024

5 star for support & app, styling and other backend layout can be improved.

Redpulse
United States
7 months using the app
SetuBridge replied January 29, 2024

We greatly appreciate your 5-star review and your valuable feedback! It's fantastic to hear that you're satisfied with our app and support.

Regarding your feedback about styling and backend layout, we'll certainly take that into consideration as we continuously strive to improve our app and provide the best possible experience for our users.

If you have any further suggestions or need assistance with anything else, please feel free to let us know. We're here to help!

March 23, 2024

On the face of it, this looks a nice app, but sadly it doesn't live up to expectations. The setting for the cut-off time simply did not work, no matter what time we entered, and the calculation of working days was equally as bad. For example, we don't ship at the weekends, so we set Sat and Sun as non-working days; we would expect the app to know that we would next ship on Monday for orders placed over the weekend, but here we are on Saturday, and it shows our next despatch day as being Tuesday!

We also found some of the app's features difficult to find, so we contacted support for assistance. Two days later, we still haven't heard from them even though our subscription included 'priority' support.

As a Shopify user, you kinda get used to apps that don't work straight away and have slow support, but usually, you get a free trial period, so if it isn't for you, you can uninstall it without being out of pocket. Beware, there is no such free trial with this app, the developer is taking your money straight away and you won't get it back.

Finally, we are being bombarded with Spam emails about another app from this developer. We never signed up for their marketing emails, so yes, this is Spam.

Diecast Model Centre
United Kingdom
1 day using the app
SetuBridge replied March 24, 2024

We apologize for the inconvenience you've experienced. Please reach out to us directly with your concerns, and we'll prioritize resolving the issues you've encountered with the app's functionality and support. We're committed to providing the assistance you need to ensure a better user experience. Additionally, we'll investigate the spam email issue immediately. Your feedback is valuable, and we're dedicated to addressing any misunderstandings or confusion promptly.

we ensure a better experience with our app.

March 20, 2024

Helped me quickly with the right info

Stay Tuned
Bulgaria
About 21 hours using the app
SetuBridge replied March 22, 2024

Thank you for your review! We're glad to hear that we were able to assist you promptly and provide you with the information you needed. If you ever have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!

April 3, 2024

This app is fantastic, you can customize every detail, the support is very fast and very kind. I recommend it to everyone

Elisendra®
Italy
About 1 hour using the app
SetuBridge replied April 12, 2024

Hello Elisendra®,

Thank you for your wonderful 5-star review! We're delighted to hear that you're enjoying the flexibility of our app and our fast, friendly support. Your recommendation means the world to us!

Thanks again for your kind words!

Best Regards
SetuBrdige Team

April 21, 2024

great APP! I recommend

MOTOR WHEELS CLOTHING
France
4 days using the app
SetuBridge replied April 27, 2024

Thank you so much for the glowing 5-star review! 😊 We're thrilled to hear that you're enjoying our app and would recommend it. Your support means a lot to us! If you ever need anything else, don't hesitate to reach out. 🌟