Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

December 27, 2021

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2020 NOXUMODERN. ALL RIGHTS RESERVED.
Morocco
Over 2 years using the app
March 2, 2023

The app works as promised and support is always helpful and responds within 24 hours. Excellent value for the price.

San Diego Hardware
United States
About 2 years using the app
SetuBridge replied March 2, 2023

Your positive review is like music to our ears! We're so glad to hear that you enjoyed your experience with us and that our products/services met your expectations. We strive to provide the best possible service to each and every customer and your feedback lets us know that we're on the right track. Thank you for your kind words and for sharing your experience with others.

December 10, 2021

Great app! Support is great. Very easy to customize. No need to be tech savvy to implement. Definitely recommend!

Miami AutoSport Technik
United States
About 2 years using the app
February 18, 2022

Good app, helpful customer service, they made slight changes and modifications that I requested, highly recommend.

Blooming Floral
United Kingdom
About 2 years using the app
October 19, 2020

Great app, easy to use, I was trying to find something like this app and this worked for me. Good Customer service.

Star Enterprize Ltd
United Kingdom
Almost 2 years using the app
SetuBridge replied October 20, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)

Edited September 19, 2024

I've used this amazing app for my eCommerce site for 2 years, and I couldn't be happier! The feature that displays shipping dates is a game changer. It provides customers with transparency and helps manage their expectations, which has significantly reduced my support queries.

The user interface is intuitive, making it easy to integrate into my existing setup. Plus, the app’s performance has been flawless—it loads quickly and works seamlessly across devices.

What really stands out, though, is the customer service. Whenever I had a question or needed assistance, their team responded promptly and efficiently, ensuring that I felt supported every step of the way. It's clear they care about their users and are dedicated to helping us succeed.

Overall, I highly recommend this app to any eCommerce looking to enhance customer experience and streamline communication. It’s truly a must-have tool!

Shopdecor
Italy
Almost 2 years using the app
SetuBridge replied May 22, 2023

Hello Shopdecor ,

Thank you so much for your incredible 5-star review! We’re thrilled to hear that our app has been a game changer for your eCommerce site over the past two years.

It’s wonderful to know that the shipping dates feature has helped reduce support queries by providing transparency for your customers. We’re also glad that you found the user interface intuitive and the app’s performance flawless across devices.

Your kind words about our customer service mean the world to us. We're dedicated to ensuring our users have a smooth and successful experience, so it’s great to hear that you felt supported every step of the way.

We truly appreciate your recommendation and your continued trust in our app. If you ever need anything else, please don’t hesitate to reach out—we’re here to help!

Thank you again for your support!

April 26, 2021

This is really a great apps which allowing our customer to know the estimated delivery time when they place order. Highly recommended for online sellers.
Thanks!!

Nature Farm Resources
Malaysia
Almost 2 years using the app
Edited April 21, 2021

This is a basic feature we expected from Shopify. However this App provider is our savior. The estimates are well working. Godo work team

House Of Kaju
India
Almost 2 years using the app
June 30, 2021

Have been using this app from months, and it works well. Does its job pretty good, lightweight and efficient.

Vasansi Jaipur
India
Almost 2 years using the app
September 15, 2021

Great app for shipping time as ours wish. Also Getting prompt support from the developers whenever it is needed. You can surely and try this app. it works better

kiwla.com
India
Over 1 year using the app