Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

June 26, 2024

exactly the app i wanted and easy to learn plus very supportive team!

UAE SCOOTERS
United Arab Emirates
About 22 hours using the app
SetuBridge replied June 28, 2024

Thank you so much for your 5-star review! We're thrilled to hear that our app is exactly what you wanted and that you found it easy to learn. Our team is always here to support you, and we're glad to know that you had a positive experience with us.

Best regards,
SetuBridge Team

January 9, 2024

If I could give more stars I would.

We contacted the app to look into some custom development, as we have too many products to assign manually and other apps couldn't accommodate.

Sagar promptly replied understanding exactly what we wanted and his team were able to facilitate the updates across multiple stores.

Not only that, but has been quick to reply to any additional work and snags that we have found working on this new functionality.

We look forward to working with them in the future!

Ickle Bubba
United Kingdom
3 months using the app
SetuBridge replied January 13, 2024

Thank you so much for your kind words and the fantastic 5-star review! 🌟

We're thrilled to hear that our team could meet your custom development needs and facilitate updates across multiple stores. Sagar sir and the entire team are committed to providing excellent service, and we're delighted to know that you appreciate our responsiveness.

We're excited about the opportunity to work with you in the future as well !
If there's anything else you need or any further enhancements you'd like, please don't hesitate to reach out. Your satisfaction is our top priority.

May 1, 2024

Suggested a missing feature that was crucial for us, however they added the feature the next day.

OutboardCare.com
Netherlands
2 months using the app
SetuBridge replied May 14, 2024

Thank you for your amazing review! We're delighted to hear that we could assist you by implementing the missing feature so promptly. Providing solutions that meet our customers' needs is our top priority, and we're glad we could deliver on that for you.

If you have any further suggestions or questions, please feel free to reach out. We're always here to help!

November 29, 2023

This is the only estimated delivery date app, which we were able to adapt to our need. It is very easy to use and set up and offers great customization. Support is responsive and helpful. My only concern is, that you cannot directly edit the message HTML in the provided text editor in the app (basically limiting you to use their templates or having much simpler message).

CrafTech
Romania
29 days using the app
SetuBridge replied December 1, 2023

Hello, CrafTech

Thank you for sharing your positive experience with our estimated delivery date app! We're delighted to hear that it has met your needs and provided ease of use, easy setup, and great customization options. Your feedback about our responsive and helpful support team is truly appreciated.

Regarding your concern about directly editing HTML in the provided text editor, we understand the importance of flexibility in messaging. We're actively working on enhancing this feature to allow more advanced customization, including direct HTML edits. Your input is valuable, and we'll certainly take it into consideration for future updates.

If you have any more suggestions or specific requirements, feel free to reach out. We're here to ensure our app aligns perfectly with your needs.

Thank you for choosing our estimated delivery date app!

Best regards,
Setubridge Technolabs

July 7, 2024

Vraiment un très bon support client, très réactif.

O R F I T O
Côte d’Ivoire
About 2 months using the app
SetuBridge replied July 10, 2024

😊 Thank you so much for the glowing review! We're thrilled to hear that you had a great experience with our customer support. If there's anything else we can assist you with, feel free to reach out. We're here to help!

Best regards,
Team SetuBridge

February 15, 2024

application installed in a few minutes, and it already works perfectly, very useful and nice widgets

bigeshop
Italy
6 months using the app
SetuBridge replied February 16, 2024

Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found our application easy to install, and it's already working seamlessly for you.

Your positive feedback about the usefulness and aesthetics of our widgets is truly appreciated.

If you ever have any more feedback or if there's anything else we can assist you with, feel free to reach out.

We're here to help and enhance your experience further!

November 27, 2023

Fantastic Product, it does exactly what I needed.

Deliciously Fine Foods
United Kingdom
About 1 year using the app
SetuBridge replied November 29, 2023

Hi, Deliciously Fine Foods,

We're thrilled to hear that our app has met your expectations and is delivering exactly what you need! Your satisfaction is our top priority, and we're grateful for your positive feedback.

If you ever have further questions, need assistance, or have suggestions for improvement, please don't hesitate to reach out. We're here to ensure your experience with our product remains fantastic.

Thank you again for choosing our app, and we appreciate your support!

Best regards,

Setubridge Technolabs

December 19, 2023

I found the app very helpful and the customer service is excellent

Lumije
United States
About 2 years using the app
SetuBridge replied January 4, 2024

Hi Lumije,

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you found our app helpful, and it's fantastic to know that you had a positive experience with our customer service.

If you ever have more questions or need assistance in the future, feel free to reach out. We're here to help!

Best regards,
SetuBridge team

May 11, 2024

J'ai eu besoin d'aide pour paramétrer les dates de livraisons affichées sur ma page produit et Samta qui fait partie du service client a été très réactive pour me venir en aide.
Il a toute suite trouver la solution à mon problème.

Je recommande !

Girlsospicy
France
4 months using the app
SetuBridge replied May 14, 2024

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that Samta was able to assist you promptly and efficiently with setting up the delivery dates on your product page. Providing excellent customer service is our top priority, and we're delighted that Samta could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for recommending us!

November 30, 2023

Love this app. Customer service is top notch! Staff is super helpful. Definitely recommend.

Awoken Home
United States
7 months using the app
SetuBridge replied December 1, 2023

Hello, Awoken Home

Thank you so much for your fantastic review! We're thrilled to hear that you love our app and have had a positive experience with our customer service. Your recommendation means a lot to us!

Best regards,
Setubridge Technolabs