Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

January 3, 2022

Exactly what I was looking for. I have long processing times and this will help with customer confusion about delivery times.

Legendary Computers
United States
About 2 months using the app
October 11, 2021

Great support, quick replys and all the functionality we were looking or for a great price. Thanks fkr the service

Sybotanica
Netherlands
About 2 months using the app
Edited July 14, 2023

Great App.
One of the most remarkable aspects of this app is its ability to show accurate estimated delivery dates that update on a daily basis.
While I did encounter a few issues with load time and formatting across general and specific messages initially, I was impressed by the prompt and efficient assistance I received from your live chat support. The support agent I interacted with swiftly resolved the problems I encountered and even accommodated my formatting requests.

JANYAS CLOSET
India
Over 3 years using the app
SetuBridge replied December 9, 2020

Hey, JANYAS CLOSET

We surely hear your opinion here. We are focused on features which can be helpful to all the merchants but at the same time, we are happy to help you out with custom feature which demands customisation cost. We will surely look back & see If we can turn your request into a feature

Thanks for the positive review :)

March 7, 2021

Very good support by Whatsapp to get it worked. In the evening and during the day, take time they need. Excellent! I never had this before by another one.

www.alletvonderdelen.nl
Belgium
About 2 months using the app
January 8, 2021

Perfect app ! You can customize it. is perfect for my business!
With estimated delivery date I got more trust for my website. Because shipping time is crucial!
THe customer service are very cool to ! I wish I can give more then 5 stars!

FullFitStyle
Romania
About 2 months using the app
April 25, 2021

Thanks for the very useful and fast assistance! The application works normally and fulfils its utility.

Giroty
Romania
About 2 months using the app
November 21, 2022

TOP APP - Exactly what we were looking for for our store - Thanks for the good support / very fast response to our requests

MegabannerXXL
Germany
About 2 months using the app
September 20, 2021

Really great App. I have used more expensive apps and they did not have the options this great little app has. One feature i am extremely happy about is estimate delivery details showing on cart, checkout and thank you pages and the ability show the specific messages. so many different themes to choose from. The customer support team is very polite and quick to provide solutions. thank you once again. Your app has helped to gain trust from customers and increase returning customer rate :)

LittleCharactersStore
Australia
About 2 months using the app
SetuBridge replied June 24, 2023

We're so glad to hear that you had a great experience with us. Thank you for taking the time to share your positive feedback. We can't wait to exceed your expectations again in the future.

March 24, 2021

I usually try multiple apps before sticking with one and so far this is the best one in terms of functionality and pricing. The customer service was quick in getting back to me and fast to resolve my issue in trying to place the estimated delivery date under the “add to cart” button. I recommend!

labanci
Canada
About 2 months using the app
May 20, 2022

Customer support was great in terms of reaching out and fixing my issue in real time. Many thanks!!

Your Modern Home
United Kingdom
About 2 months using the app
SetuBridge replied June 3, 2022

We are grateful that you took the time to leave us a review. Thanks:)