Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

January 20, 2021

I used this application for my website. This is amazing. The customer service is very good. I recommendate.

BabyDream
France
About 1 month using the app
July 26, 2021

Very helpful customer support! Would give it 5 stars if it had better support for multi-language stores. As a theoretical example, if I target Canada, half of my visitors would select English language and the other half would choose French. However, with this app I would have to choose whether to show shipping info in English or French for all visitors from Canada, regardless of their language selection in my store. Would also have preferred if it was synced with my Shipping Zones from the Shopify backend settings. Uploading and bulk editing the CSV file for all markets was a hassle.

Audeor
Sweden
About 2 years using the app
January 29, 2021

Some of the best customer service around. I recommend this app to anyone that needs that little boost of comfort for store shoppers.

Birkship Beauty
United States
About 1 month using the app
October 20, 2020

Excellent customer service, developers are attentive and responsive. The rendering is good and inexpensive I highly recommend it.

Masques transparent pour particulier et professionnel
France
29 days using the app
Edited July 8, 2023

The app is easy to use, extremely inexpensive and does exactly what it says it will do. Thank you developers <3

MicMeUp
Australia
28 days using the app
SetuBridge replied August 14, 2023

Your positive review is a reflection of our team's dedication. We're thrilled to have met and exceeded your expectations, and we can't wait to continue impressing you.

October 4, 2023

Great app, its exactly what i need. Interactive Delievery dates are so important for growth shops. Fast and nice support

Herzschmuck Schweiz
Switzerland
27 days using the app
SetuBridge replied November 25, 2023

Our team is committed to delivering fast and friendly support, and we're here whenever you need assistance. If you have any more feedback or questions, feel free to reach out. Happy selling, and thank you for choosing our app!

July 11, 2022

I just started using this app for my Online store swimmzzshop.com. I have gotten sales because of this app. Customer service is excellent and super fast. They worked with me until I'm happy with the results. I highly recommend to everyone.

Swimzz
United States
27 days using the app
SetuBridge replied June 24, 2023

We're so glad to hear that you had a great experience with us. Thank you for taking the time to share your positive feedback. We can't wait to exceed your expectations again in the future.

January 12, 2022

Average, worked OK for a while. But styling for specific messages hasn't been working for months now. Still no solution.

Licensewise - IT Security leverancier
Netherlands
Almost 2 years using the app
SetuBridge replied January 12, 2022

Axay form SetuBridge here,

Thanks for your valuable feedback. I wanted to first start off by apologizing for the negative experience you had with our app - that's certainly not the experience that we want our merchants to have when working with us or using our apps.

I've reached out to you via email to further investigate this ad as you talked about the font styling for specific messages, it's not available in the current app functionality. You can design content with the available features. And if you face any trouble, please connect us on our support channel. We will help you to solve the issues on time.

September 3, 2023

App fantastica, semplice da utilizzare e con molti template pronti all'uso. Servizio clienti rapido e disponibile nell'assistenza.

Shopbagno.it
Italy
26 days using the app
SetuBridge replied September 4, 2023

Grazie mille per il tuo feedback positivo! Siamo felici che tu trovi la nostra app fantastica e user-friendly. Il nostro team è sempre qui per assisterti rapidamente. Grazie ancora! 🙌😊

March 17, 2021

I checked out several apps for displaying the estimated delivery date range, this is the only one where text can be customized per country based on visitor's IP. the support is fast, friendly and very helpful. This is the only app I recommend for this purpose.

NORVINE Official Store
Germany
25 days using the app