Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

Edited November 10, 2021

I chose this app becoz there is whatsapp support from theSetuBridge Technolabs. Not all of the app provide wahtapp backup with the team but only email. With that being said, it takes times to solve one isssue and its very time consuming. Especially thanks Charmy and Shifa from SetuBridge Technolabs. Very thankful for their help and we were not only communicate via whatsapp, we even facetime and share screen and make me easier to make it work. Special thanks to Shifa. She even did what i supposed need to do for me, which helped me save huge of times and brain cells haha cheers

Magic Manifestory
Hong Kong SAR
24 days using the app
SetuBridge replied June 24, 2023

Your kind words made our day! We're glad that we could meet your expectations and provide you with a great experience. Thank you for choosing us, and we hope to see you again in the future.

September 12, 2022

Amazing support team! Helped us to solve a little bug quickly.
The app the performing very well and the support team is just amazing

JetPup
United States
23 days using the app
SetuBridge replied September 13, 2022

Hi there,

This is Dipen from the Estimated Delivery Date App Support Team. It was a pleasure to receive this review from you. We thank you for your time and effort.

We value your opinion greatly. Our service will always be improved to ensure the highest quality.

Please feel free to contact us any time through our live chat or by email at help.setubridgeapps@gmail.com if you require assistance.

Regards,
Dipen
Estimated Delivery Date Support Team

November 2, 2020

Excellent customer service. and very professional. I am now able to show accurate delivery time on my store.

Alley
United States
23 days using the app
February 17, 2022

Efficient and fast response from Customer Service. I recommend this app over others for this feature.

SkultS
Hong Kong SAR
22 days using the app
April 19, 2022

Very useful app for a very fair price. Also we needed some adjustments and the staff was friendly and very happy to help. Can definitely recommend.

Koffiestore.nl
Netherlands
21 days using the app
SetuBridge replied April 30, 2022

Thank you so much for your kind words :) Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response.

November 25, 2021

Great service, customer care is very responsive and helped me a lot, I recommend you use them if you want great results.

GIOXXO
United Kingdom
21 days using the app
May 9, 2023

5*, highly recommend this app. The support team helped me change the app to display it exactly how I wanted

Toolsy
United Kingdom
21 days using the app
SetuBridge replied May 17, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled that you enjoyed your experience with us and hope to see you again soon.

October 9, 2023

Amazing app with an amazing customer support. Had some concerns about the design and the customer support helped me immediately. Now the app looks incredibly good on the website and I'm sure it adds a lot of value for the visitors on my store. Recommended!

SHAPERLUV
Italy
21 days using the app
SetuBridge replied November 25, 2023

It's fantastic to know that the design now looks incredibly good on your website, and we appreciate your confidence in the value it adds for your store visitors. If you ever have more questions or need further assistance, feel free to reach out. We're here to ensure your experience with our app continues to be top-notch. Thanks for recommending us!

April 29, 2022

i deleted the app and the content still there, no where to remove them, asked for help 3 days, no any respond.

Sticker Pug
United States
Over 1 year using the app
SetuBridge replied May 3, 2022

Hey Sticker Pug, an apology for the inconvenience.

A reply was already sent to you the next day via email.
Our app backend section already provides a detailed uninstallation guide for removing the app completely from your store.

We would be happy to assist you via our support channels, you can connect us on live chat, WhatsApp chat, or via email at axay@setubridge.com if you still have any issues.
Thank you.

November 30, 2020

A simple app that does the job it promises with a wonderful development team that is willing to help with customizations that make it do what it doesn't out of the box, if required. Thanks for the top notch service!

Plantables
India
19 days using the app