Reviews (279)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to display estimated delivery dates on product pages and checkout, enhancing customer transparency and reducing inquiries. It offers customization options by product, collection, or location and supports multiple languages. The app is noted for its easy installation, seamless Shopify integration, and not affecting site speed. Exceptional customer support is frequently highlighted, with a responsive team that quickly handles customizations and inquiries. Merchants appreciate the increased customer trust and satisfaction derived from using the app.
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The APP itself is good.
But the delivery date value never shows the date we want it shows, and we have written many times requests for technical support. Never there are person replies. As this is a paid APP, and we are not happy with it! I want to give 1 star to your poor service.
Hey Zeno Jewels, Apology for inconvenience.
Due to festival holiday, we paused support chat for a couple of days. We're available now. Can you please write your full query on axay@setubridge.com. We'll take look at a high priority.
Looking forward to your email. Thank you.
All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.
I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product.
It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.
Service pratique, et le support est très réactif. Ils ont modifier du code dans notre thème pour que le module fonctionne.
Thank you so much for taking the time to leave such a positive review! We are thrilled that you enjoyed your experience with us and hope to see you again soon.
This is the best app I've come across on shopify, easy to use and support via whats app is great too, pricing is very good. 10 out 10 for this app !
Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.
So simple to install and use. I’ve seen immediate improvement in my shop’s conversation rate since using this app!
I have to honestly say, the App looks and works very well and they offer some smaller Options that let you really customize everything a bit. That is Top Level but even better is their Customer Support! It is easily unmatched by others. You don`t have to wait for ever to get Replies and they can handle and fix your Issues in Minutes and were also Patient enough to explain to me how to avoid mistakes. 10/10!
Your positive review is a shining example of what makes our job so rewarding. We're thrilled to hear that you had a great experience with us and that our products/services met your needs. Your feedback lets us know that we're on the right track and motivates us to keep pushing forward. We're grateful for your support and for taking the time to share your experience with others. Thank you for choosing our business and for being a part of our community. We can't wait to serve you again in the future!
Awful experience. I discussed my needs which they said they could accomdate with custom work. That wasn't true part of it couldn't be done but I understood as the checkout can't be modified. They did the other part at a cost of $140 plus I also paid a yearly premium subscription. The custom feature didn't reallly worked properly and half the time didn't even show to my customers. They were looking into it but stopped responding, I am not going to keep chasing a developer who can't be bothered to get back to us. This is an important part for our customer shopping experience, I'm not prepared to put it in this teams hands. I found a better alternative with real customer support! I would not recommend at all. Big waste of time and over $200 spent for nothing.
We installed this app yesterday due to another app we used vanishing from the app store. The app is super easy to install and requires zero coding to be done by us. Allows our customers to see exactly when to expect their orders.
Spoken to the developer about adding a feature to specify a timeframe PER PRODUCT which they are going to do on next update. Great team
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)
Other thanks for functionality suggestion. We're going to pass your suggestion to our developer team. It will be implemented in our next release.
It suddenly does not show up, but the customer service contacts me and solve the issue. it is ok now.
Thanks for your trust in us and for your patience. There were some technical issues on the server & that affect app performance. We’re looking forward to making your experience even better in the future :)
Ho usato quest'app per impostare il tempo di consegna stimato, un po complicato nel configurarla ma l'assistenza è stata super disponibile nell'aiutarmi. Sarebbe bello se fosse compatibile anche con Safari in quanto io utilizzo molto questo browser ma quello che conta è la funzionalità dell'app e devo dire che è molto utile!