Reviews (297)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing customer experience by providing clear delivery expectations, which helps reduce customer inquiries and increase transparency. It supports extensive customization of delivery dates for different products and regions, and integrates seamlessly into Shopify, displaying ETAs on product pages, cart, checkout, and customer notifications. The app is noted for its performance, not affecting site speed, and its customer support is responsive, offering personalized and immediate assistance. This makes it a valuable tool for improving customer service and operational efficiency.

February 8, 2023

Enfin une application qui fonctionne très bien pour les ETA !
Petite remarque : Ce serait bien de pouvoir traduire les champs.

Komete XR
France
8 days using the app
SetuBridge replied February 25, 2023

Votre avis sur notre application a été incroyablement généreux et réfléchi. Nous sommes très reconnaissants pour vos aimables paroles et pour le temps que vous avez pris pour partager votre expérience avec les autres.

April 14, 2022

I am using this app to show my clients when they will get their items and it worked like a charm. I updated my theme to the new Shopify Dawn theme and the owner was pleased to help me before I could write up the support. That is customer service

ElegantFamilyGifts
Germany
7 days using the app
SetuBridge replied April 19, 2022

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

April 23, 2021

Very nice app ! I used it on many stores. It really improves conversion rate!
Is important to have estimated delivery time on your website. IS A KEY FOR SELLING! I really recommend this app! Also, great customer suport!

FullBubbleFun
Romania
7 days using the app
March 14, 2022

Great customer service - they are super responsive to any question - they also offer easy out of the box customizations

hai
United States
7 days using the app
March 14, 2022

Good app to show estimated delivery dates as per your settings. Also possibility of placing it at required position on product page is a plus

Casotec
India
6 days using the app
Edited December 9, 2020

Excellent customer service, they help you to configure the delivery estimation bar exactly the way you want to see it in your products section. :)

Cremas Premium
Mexico
5 days using the app
Edited November 15, 2020

The APP itself is good.
But the delivery date value never shows the date we want it shows, and we have written many times requests for technical support. Never there are person replies. As this is a paid APP, and we are not happy with it! I want to give 1 star to your poor service.

Zeno Jewels
China
5 days using the app
SetuBridge replied November 18, 2020

Hey Zeno Jewels, Apology for inconvenience.

Due to festival holiday, we paused support chat for a couple of days. We're available now. Can you please write your full query on axay@setubridge.com. We'll take look at a high priority.

Looking forward to your email. Thank you.

May 11, 2023

All apps in Shopify can be a pain most times. Although they normally do what you need them to do, there is always a handoff. Element might not sit right on the page, fonts wrong, doesn't update, crashes. These are issues we all have to deal with. This is why it's super important to use an app developer that makes themselves readily available to always help fix these little issues and bugs. And that is something i found with this app. developers were always responsive to any problems i had through a very quick and helpful WhatsApp group. No emails, no waiting days and days for answers. Very happy with the level of support offered.

Kaiser
United Kingdom
4 months using the app
SetuBridge replied May 17, 2023

I wanted to take a moment to express my gratitude for your kind words and positive review. Your feedback means a lot to me, and I'm thrilled to hear that you had a great experience with the product.

It's always wonderful to receive positive feedback, and it motivates me to continue delivering excellent service to all our customers. Your review helps other potential customers feel confident in choosing us, and it's truly appreciated.

April 25, 2023

Service pratique, et le support est très réactif. Ils ont modifier du code dans notre thème pour que le module fonctionne.

Kiwami
France
5 days using the app
SetuBridge replied April 25, 2023

Thank you so much for taking the time to leave such a positive review! We are thrilled that you enjoyed your experience with us and hope to see you again soon.

April 27, 2022

This is the best app I've come across on shopify, easy to use and support via whats app is great too, pricing is very good. 10 out 10 for this app !

binneywood
United Kingdom
5 days using the app
SetuBridge replied April 30, 2022

Thank you so much for this review. We really appreciate you being a customer and helping to share the words about us. We’re here for you anytime.