Matrixify

Matrixify

Reviews (535)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in data migration and management, especially when transferring large datasets from platforms like WooCommerce, Magento, and BigCommerce to Shopify. It simplifies bulk updates and managing extensive product catalogs, significantly reducing manual efforts. The app supports various data types including products, customers, orders, and metafields, and features like scheduled exports and customized data fields. Merchants appreciate its reliable performance for complex data tasks and the responsive, helpful support team. Comprehensive documentation further enhances the user experience, making it a favored choice for e-commerce merchants aiming to improve data management efficiency.

July 20, 2024

I don't see that it is worth it. For some reason, not all of my products were migrated to the new store, and not all the images were migrated as well. I don't understand what I paid for.

Universalease
United States
17 days using the app
ITissible replied July 21, 2024

Hello!
Please, reach out our Support with any issues that you have - we will be able to solve it all.
The app works and is of a high quality - so there must be a rational reason why something was not migrated.
When contacting with our Support, all the issues can get solved.

We will try to reach you, please, respond to solve it for you.

====
UPDATE on 2024-07-23:
We tried to reach the Merchant several times to find out at least one example product that was not migrated, with no response from the Merchant.
We analyzed the imported products, and did not find any issue with those - all the Products were imported successfully from the uploaded file.

Please, respond to our Support so that we can properly identify and resolve your issue.

Maris
Founding Engineer

November 10, 2024

they can improve their filtering documentation.

Meganf Francis
Luxembourg
About 14 hours using the app
ITissible replied November 14, 2024

Thank you very much for the positive review and for the suggestion on how we can continue to improve the website and user experience.
Our Support team has reached out to you to further clarify on exact improvements you would want to see.

September 12, 2024

I didn't install this but have been charged for it
Not a happy customer

Service
Australia
About 20 hours using the app
ITissible replied September 13, 2024

Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.

Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.

This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.

UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.

Maris
Founding Engineer

Edited November 4, 2024

A app em si funciona bem se souberes mexer com codigo ou tiveres o mínimo de conhecimento desta área. Penso que podiam ser mais ativos e ajudar nas dúvidas dos clientes como outras app fazem em vez. No entanto, resolveram o meu problema no final. Obrigada.

High Brands
Portugal
28 days using the app
August 27, 2024

Works well, unfortunately it doesn't export line (custom) properties from shopify bundles. This makes it useless for my purposes.

Wood Tactics
United States
7 minutes using the app
ITissible replied August 30, 2024

Hello!

Thank you for your feedback for our app.

In Shopify, Orders Line Items are actual Products that will be sent out to the Customer not a Bundle Product. This is why Shopify API returns individual Products as Line Items which our app exports in your Orders export file.

Our Support team has reached out to you directly to better understand exact attributes which are missing from the exported file. Please reply to the started ticket or reach out to our Support team and we will look further into the missing data and if it can be included in the exported file.

Matrixify Team

September 11, 2024

YES! This is the app i was looking for!! It saved me so much time and it is the best. I would recommend this to everybody. Just amazing, i upgraded my plan immediately :)

Budget Tegels
Netherlands
ITissible replied September 12, 2024

YES! This is the review that we are super inspired about! Thank you so much, a thousand times! 🫶

November 21, 2024

Saves a lot of time! Moving from BigCommerce to Shopify was initially daunting, and I was skeptical about paying for a subscription for what seemed like just importing and exporting CSV files. However, the service proved to be well worth it. It streamlined the entire process, saving hours of manual work and ensuring everything was transferred accurately. Highly recommend for anyone switching platforms!

www.choose-a-brick.com
Belgium
20 days using the app
ITissible replied November 22, 2024

Wow, thank you so much for your amazing and blazing review.
You made our week! 🙏

Maris

November 21, 2024

Very good application

Medizone
Romania
19 days using the app
ITissible replied November 22, 2024

Very huge thank you for your lovely review... 🫶

Maris

June 19, 2024

love it... so much easier than shopify's import

Manjusha Jewels
United States
About 4 years using the app
ITissible replied June 21, 2024

Thank you so much for your review! 🫶

June 13, 2024

Matrixify performs its function beautifully and the support staff have always been responsive and friendly. We highly recommend this app for handling any larger data imports and exports: an area where's Shopify's native functionality can be extremely limited.

Equator Coffees
United States
Over 4 years using the app
ITissible replied June 14, 2024

Wow, thank you so much for your review.
Your words are extremely valuable to our team, and anyone who will read it.
We wish your the most amazing commerce results… 🤩🫶👏