Matrixify

Matrixify

Reviews (554)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its data migration and bulk update capabilities, especially useful when moving from platforms like Magento or WooCommerce to Shopify. It efficiently manages large datasets, custom metafields, and inventory. Merchants also praise the responsive support team and user-friendly interface with comprehensive documentation. Ideal for both large-scale operations and daily store management, it's deemed indispensable for handling extensive data volumes.

September 24, 2024

Very impressed, super easy to work with. The documentation and examples are the best I have seen. I am well used to trial and error with such tools, a refreshing change!

Aqua Marina UK
United Kingdom
22 days using the app
ITissible replied September 25, 2024

Refreshing review - thank you very much from our whole team! 🫶

September 26, 2024

Really a great app to quickly edit product details in bulk!

Blululi
Italy
About 1 month using the app
ITissible replied September 27, 2024

Really great review, thank you so much from our whole team! 🫶

September 7, 2024

This app is exceptional. It has saved days and days of manual product updates. The app is slick, intuitive and the documentation is very concise.

We originally purchased the app to migrate our Woocommerce store to Shopify that had nearly 10,000 products - all with multiple images. This app made it a breeze.

We thought that would be it but then we found it invaluable in ongoing maintenance of our product catalog and adding new products in bulk. It is now an essential part of our Shopify toolkit.

10 out of 10

corporatecollection.co.uk
United Kingdom
24 days using the app
ITissible replied September 8, 2024

Thank you, really!
Your review is equally exceptional - really happy to see you with us. 🫶

October 26, 2024

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https://tww0wv-8i.myshopify.com/cart

BUYONE
Australia
26 days using the app
September 1, 2024

This app is fantastic, makes everything easier when you need to make bulk changes in the website.

TEAMM8 Australia
Australia
3 months using the app
ITissible replied September 3, 2024

Thank you so much for your amazing review from our whole team. 🫶

January 24, 2025

This is lit. Saved hours and hours of labor.

Fetch N Buy | United Kingdom
India
18 minutes using the app
ITissible replied January 25, 2025

Your review is lit! Thank so much! 🫶

September 18, 2024

This app is a failure. I guess the positive reviews come from people who have 2 collections and 5 products, or left a review before actually using it. The app makes thousands of errors. It never transfers everything, loses photos, collections, makes mistakes, and displays nonsensical messages that have nothing to do with the actual problem. It's a disaster. They should refund everyone.

Moreover, when you contact support, it feels like you're talking to an NPC who doesn't understand what you're writing and whose replies are off-topic.

MORAMO
Poland
4 days using the app
ITissible replied September 25, 2024

Hello!
From the very first e-mail to our Support, this Merchant showed disrespect and anger towards our human Support agent.
She has experience of 4+ years in Matrixify Support, and tried her best to help this Merchant to resolve their issues.

The issues were assumed functionality which at the moment don’t exist in Matrixify app: importing CSV file that was exported with custom column delimiters; and importing Metafield Definitions. For both of those missing features we have added + points to increase their priority.

The ticket was taken over by our COO, but the Merchant still did not want to follow the instructions how the app should be used, and kept harassing our team.

We have refunded this Merchant, but that did not stop them to insult us further, and not coming to mutual understanding. Additionally, the Merchant asked us to send them the money to PayPal in exchange for deleting their review.

Such behaviour in unacceptable in overall friendly Shopify ecosystem.
We will escalate this to the Shopify Legal because this Merchant has violated Shopify Acceptable Use policy in several points.

Maris
Matrixify
CEO & Founding Engineer

August 21, 2024

Matrixify has helped with our transition from a different platform. It continues to help us find and fix issues.

ToolPlanet
United States
5 months using the app
ITissible replied August 22, 2024

Thank you, thank you!
Trying hard all of that... 🫶

March 6, 2024

Exporting and importing Shopify products was always very stressful because every little accidental change could mess up all products, but Matrifixy has given me back the confidence to export and import larger files. Some of the (many) features I really love that come with Matrixify are that you are able to choose real specific product/variant/collection/page -or whatever you want- attributes, sort/customize the columns in the order you want them to be, schedule exports (good for automation,) generate specific data to the specific formats they need and save the export-settings so you can easily export files with the same settings.

Kinky-shoes
Netherlands
8 months using the app
ITissible replied March 7, 2024

Our whole team, we are so happy to read your review.
All those things you mention, are among those we are putting huge effort to make those happen exactly as you described it.
Your review gives us inspiration to proceed with more and more improvements - you'll see, they are coming non-stop. 👌

See you in Matrixify!

Maris
Founding Engineer

July 11, 2024

Life saving app, allows us to import large amounts of stock relatively painlessly once spreadsheet configs are set up and working.
Metafields management is a big thing for us which Shopify's native import really cannot handle. We also use it every day to run picksheets too. Its really good, and most importantly support is really top notch.

Reluv Clothing Australia
Australia
About 1 year using the app
ITissible replied July 13, 2024

G'day,

Thanks heaps for your ripper review of the Matrixify app! We're stoked to hear that it's been a life saver for importing stock and managing Metafields. Knowing that it's making a big difference for your picksheets and daily operations means the world to us. And we're chuffed that our support team has been top notch for you.

Cheers for sharing your experience, mate!

Wishing you all the best from our whole Matrixify Team