Matrixify

Matrixify

Reviews (517)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust capabilities in data migration, product catalog management, and bulk updates. It excels in handling large datasets and streamlining inventory and pricing adjustments across numerous SKUs. The app's features, such as metafield handling, scheduled exports, and customizable data processes, are particularly appreciated. Support is noted for being responsive, with extensive documentation that assists in troubleshooting and operational guidance. While there is an initial learning curve, merchants find the app user-friendly and effective once familiar with its functionalities. Its versatility in tasks like generating pick sheets and managing stock levels makes it an indispensable tool worth the investment.

April 30, 2024

Takes a few tries to learn, but once you figure it out it's extremely helpful when making big changes across every aspect of the site.

Anatometal
United States
4 months using the app
ITissible replied May 1, 2024

Thank you, really, for your kind review.
Indeed, it's exactly as you say about the learning.
We have extensive documentation and tutorials on our website, but you probably already know all about those.
We are improving the app every day, so that it's becoming easier to use, and more productive for you.

August 27, 2024

Works well, unfortunately it doesn't export line (custom) properties from shopify bundles. This makes it useless for my purposes.

Wood Tactics
United States
7 minutes using the app
ITissible replied August 30, 2024

Hello!

Thank you for your feedback for our app.

In Shopify, Orders Line Items are actual Products that will be sent out to the Customer not a Bundle Product. This is why Shopify API returns individual Products as Line Items which our app exports in your Orders export file.

Our Support team has reached out to you directly to better understand exact attributes which are missing from the exported file. Please reply to the started ticket or reach out to our Support team and we will look further into the missing data and if it can be included in the exported file.

Matrixify Team

June 24, 2024

awesome

Codarus LLC
United States
4 months using the app
ITissible replied June 26, 2024

Thank you so much for your awesome review!
...from our whole team. 🫶

May 22, 2024

The app does everything that said. Saved us so much time! Plus CS is super helpful and replies come fast. Thanks!

My Breden
Estonia
7 days using the app
ITissible replied May 23, 2024

Really appreciate your kind words!
Your review sends us so much joy and meaning…
Thank you, thousand times! 🫶

March 6, 2024

Exporting and importing Shopify products was always very stressful because every little accidental change could mess up all products, but Matrifixy has given me back the confidence to export and import larger files. Some of the (many) features I really love that come with Matrixify are that you are able to choose real specific product/variant/collection/page -or whatever you want- attributes, sort/customize the columns in the order you want them to be, schedule exports (good for automation,) generate specific data to the specific formats they need and save the export-settings so you can easily export files with the same settings.

Kinky-shoes
Netherlands
8 months using the app
ITissible replied March 7, 2024

Our whole team, we are so happy to read your review.
All those things you mention, are among those we are putting huge effort to make those happen exactly as you described it.
Your review gives us inspiration to proceed with more and more improvements - you'll see, they are coming non-stop. 👌

See you in Matrixify!

Maris
Founding Engineer

June 1, 2024

ik brand store sales in 100% orignal & iporterd products
true man..........true brand

ik brand store
Pakistan
About 1 month using the app
Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

April 9, 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
United States
Almost 2 years using the app
ITissible replied April 10, 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

April 3, 2024

Love it. This is the best tool I've used to work with Shopify and large product catalogs. Makes updating a lot faster. Thank you.

furnacefilters.us
United States
About 1 year using the app
ITissible replied April 4, 2024

Thank you so much for your amazing review!
Very much appreciated by our whole team... 🫶

Maris
Founding Engineer

April 1, 2024

been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_

Liquidyne Process Technologies, Inc.
United States
About 3 years using the app
ITissible replied April 2, 2024

Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹