Matrixify

Matrixify

Reviews (533)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in data migration and management, especially when transferring large datasets from platforms like WooCommerce, Magento, and BigCommerce to Shopify. It simplifies bulk updates and managing extensive product catalogs, significantly reducing manual efforts. The app supports various data types including products, customers, orders, and metafields, and features like scheduled exports and customized data fields. Merchants appreciate its reliable performance for complex data tasks and the responsive, helpful support team. Comprehensive documentation further enhances the user experience, making it a favored choice for e-commerce merchants aiming to improve data management efficiency.

February 28, 2024

A big thank you to Maris, Renars, Andris and team at Matrixify who are always attentive and very helpful using this app. The Matrixify app is versatile and helps Our Agency Owl and Monk migrate our Clients eCommerce data accurately and fast to Shopify from WooCommerce.
We look forward to Collaborating again soon.

- Cheers, Chana, eCommerce Specialist at Owl and Monk.

Owl and Monk
Australia
About 2 years using the app
ITissible replied March 1, 2024

OMG, thank you so much, Chana, for your amazing review!
You are such an inspiration to us, and our cooperation is one of the best examples of how teams can collaborate for the greater good of everyone.
Thank you to the stars! 🤩

Maris,
And the whole Matrixify team

April 3, 2024

Love it. This is the best tool I've used to work with Shopify and large product catalogs. Makes updating a lot faster. Thank you.

furnacefilters.us
United States
About 1 year using the app
ITissible replied April 4, 2024

Thank you so much for your amazing review!
Very much appreciated by our whole team... 🫶

Maris
Founding Engineer

February 14, 2024

Matrixify is one of the best apps for exporting and importing data within shopify. The amount of hours saved is well worth the cost.

Byvilain.com
Denmark
Over 2 years using the app
ITissible replied February 15, 2024

Amazing to hear that - indeed this is exactly what we build Matrixify for! To save your time, and your sanity.
Thank you from our whole team!

Maris
Founding Engineer

February 5, 2024

I have added some custom metafields and would it be export as well in excel sheet? What configurations i have to do and from where ? Can anyone help me out

Dolphin Heat Exchanger USA
India
Over 3 years using the app
ITissible replied February 6, 2024

Hello!
Yes - that is possible - just select the “Metafields” column group in the Export. Also, inside that group you have a chance to include also the Metafields for which you have definitions that don’t have any values yet.

The Matrixify Support was trying to reach you to resolve this question.
Ideally - the quickest way to reach us is by contacting Matrixify Support directly through one of those channels: https://matrixify.app/contact-us/

Trying to reach us via Reviews might take at least 48 hours to go through Shopify manual processing.

Maris
Founding Engineer

April 9, 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
United States
Almost 2 years using the app
ITissible replied April 10, 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

December 7, 2023

This is literally the swiss knife for product editing.
I love to support Latvian businesses. Also, great app. been here since the early Excelify days. Lai viss izdodas :)

Through Our Lens
Australia
Over 2 years using the app
ITissible replied December 9, 2023

Awwww, liels paldies!
Such a heartwarming review - thank you a thousand times from our whole team!
See you around!

Maris
Founding Engineer

February 24, 2024

Excellent Shopify app for updating and changing almost any shopify data. Easy to use, fast and super powerful!

William Dam Seeds
Canada
Over 4 years using the app
ITissible replied February 25, 2024

Amazing to have your review!
Thank you so much from our whole team!

November 23, 2023

Reliable and flexible data transfer, an essential to the running of our store. From initial conversion and import of data, to daily and regular reporting and processes, Matrixify has unlocked all our needs to access data and interface with other systems, customised to our specific needs.

SwiSh basketball
United Kingdom
Over 4 years using the app
ITissible replied November 24, 2023

Thank you for your remarkable review - from our whole team. We are truly grateful for the oportunity to do and be all those things for you.
Working every day to make Matrixify better and better. 👌

Maris
Founding Engineer

Edited July 25, 2024

This app was perfect for our move from BigCommerce to Shopify. We were able to move our products and customers easily and efficiently. We were also able to make changes without having to do a lot of data manipulation. Customer service is very quick to respond and help with whatever we needed. Excellent resource.

My Store
United States
5 months using the app
ITissible replied January 24, 2024

Thank you so much for your kind review! 👏