Matrixify

Matrixify

Reviews (555)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its data migration and bulk management capabilities, especially useful when switching from platforms like Magento and WooCommerce. It efficiently handles large data volumes, including complex metafields, significantly reducing manual entry. Essential for daily tasks like inventory management and backups, the app is praised for its stability and the strong, responsive support team. Merchants consider it crucial for managing large catalogs and streamlining operations.

July 30, 2024

Arguably the single most useful Shopify app there is. Indispensable. This fills the gaps on so many things that you need to be able to do as far as bulk editing in Shopify. Documentation is fantastic and I don't think I've ever seen a single bug.

ROKA Multisport
United States
22 days using the app
ITissible replied July 31, 2024

Thank you, especially about noticing that thing about the bugs. We strongly focus on quality - whenever there is a found bug, we immediately jump on it.
So if you ever happen to notice any bug - please tell our Support, and we will be right on it to fix that. 👌

Maris
Founding Engineer

April 1, 2024

been working with shopify for years, this is the first app I install, and can't live without it. Support is _amazing_

Liquidyne Process Technologies, Inc.
United States
About 3 years using the app
ITissible replied April 2, 2024

Your review is _amazing_!
Thank you from our whole team, and the Support especially! 👏🥹

April 9, 2024

Very useful app, very well made, great documentation, no bugs, will save you time and headaches.

Toit Volant
United States
Almost 2 years using the app
ITissible replied April 10, 2024

Sincere thank you for your great review!
Very, very helpful for our team - you made our day! 🫶

June 4, 2024

Great app that does what it says on the label, efficiently and simply. Also works much faster than most other data manipulation apps we have worked with

E4 Cards & More
United States
3 months using the app
ITissible replied June 5, 2024

Thank you so much for your exceptional review. Greatest reward to our whole team for the work we are putting into it. 👏

Edited April 18, 2024

Be very very careful. If you upgrade your subscription there is no going back and you will be billed over and over. There is zero customer support too. the app works great for what it is but very pricing for just downloading tables.

After getting bombarded with phone calls and emails they did return all my money that was charged incorrectly. Now they continue to hound and harass me to change this feedback.

I am amending to 2 stars but the issue still happened and was never resolved until I left feedback. Thank you for the refund but PLEASE STOP EMAILING me begging for a 5 star review!

Toltrazuril Shop
United States
6 months using the app
ITissible replied April 16, 2024

Hello!
Sorry, but this is not true.
You can downgrade or cancel the paid plan at any moment by going to Matrixify app menu “Plans” section. Also, you can uninstall the app, and that will automatically cancel any further billing. It might be that you have received the last bill after cancelling, because Shopify issues bills every 30 days for whatever was purchased during that period.

The Customer Support is available and responds either almost instantly, or latest within 25 hours. We have two Support channels - Slack and e-mail. If you have not received an e-mail response from us, there might be an issue with e-mail delivery to us from you, or from us back to you. Please, consider writing to us on Slack if you have not received an e-mail.

Here is our Support page: https://matrixify.app/contact-us/

Please, communicate with us, and we will make sure you are excited with the results of that effort as well.

Maris
Founding Engineer

July 8, 2024

Say goodbye to manual data entry! This app allows you to effortlessly export essential data, including orders, products, customers, and more, into a familiar Excel format.

EchoTech
United States
3 months using the app
ITissible replied July 11, 2024

Thank you so much for your kind words - from our whole Matrixify team! 🙏

May 20, 2024

Great app. It did exactly what we needed it for when we wanted to export all products from one domain to another. Support was very helpful and responsive.

SHOP MIX
United States
3 months using the app
ITissible replied May 22, 2024

👏 Thank you so much to the stars for your great review. Our Support is also feeling greatly appreciated for your kind words.
Wishing you all the success going forward! 🤩🥹

July 17, 2024

Timesaver when need to migrate posts from WordPress to Shopify. When it is 5 or 10 it is fine, but when it's 1000, you need some help and automation.

HealthNutrition
United Kingdom
About 1 month using the app
ITissible replied July 18, 2024

Thank you for your review!
Really happy that you could enjoy your WordPress migration with Matrixify - instead of pulling your hair doing it manually. 👌

March 5, 2024

Very useful app, easy and straight-forward. The "updated" feature in case you repeat importing is awesome

Verano Clothing
Morocco
11 months using the app
ITissible replied March 6, 2024

Amazing to hear your kind words.
Thank you from our whole team.

June 19, 2024

Awesome solution to bulk updating shopify. If you have a lot of products, you need matrixify to do bulk updates!

Every Educaid
New Zealand
About 2 months using the app
ITissible replied June 21, 2024

Awesome review - thank you from our whole team!