Matrixify

Matrixify

Reviews (557)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its data migration and bulk management capabilities, especially useful when switching from platforms like Magento and WooCommerce. It efficiently handles large data volumes, including complex metafields, significantly reducing manual entry. Essential for daily tasks like inventory management and backups, the app is praised for its stability and the strong, responsive support team. Merchants consider it crucial for managing large catalogs and streamlining operations.

June 3, 2024

Excellent documentation for this critical tool that never fails to execute as expected

Head Shoulders Toes & Bows
United States
Over 2 years using the app
ITissible replied June 4, 2024

Very grateful for your feedback - thank you so much from our whole team! 🫶

September 3, 2024

Easy to use and fast, well-explained easy to follow steps

McLaren Vale Cellars
Australia
30 days using the app
ITissible replied September 4, 2024

Your review is so nice and so valuable - thank you so much for it. 🫶

March 6, 2024

It's a great app - easy to use, however it is a bit pricey

Aleemahs
Australia
Almost 2 years using the app
ITissible replied March 8, 2024

Thank you so much for your kind review… 👏

The app is intended to be a huge time saver, that should outweigh the price many timer over. We really hope it true also in your case.

About the app price - while the capability to pay depends on the store, let us just add that the app price has remained unchanged for 6+ years, from the beginning, while adding new features all the time.
Also, we do not plan to increase the price in a foreseeable future, so you are on the stable grounds.

What else - in case you have two stores - you can pay just for one and sponsor the other from Matrixify Settings.

Maris
Founding Engineer

March 14, 2024

I couldn't Shopify without it! Matrixify is the single app that makes making a world class Shopify store possible.

Printwear
United States
3 months using the app
ITissible replied March 15, 2024

Wow, thank you so much for your sincere review!
We couldn't Shopify without you also! 🤝

Matrixify Team

July 20, 2024

I don't see that it is worth it. For some reason, not all of my products were migrated to the new store, and not all the images were migrated as well. I don't understand what I paid for.

Universalease
United States
17 days using the app
ITissible replied July 21, 2024

Hello!
Please, reach out our Support with any issues that you have - we will be able to solve it all.
The app works and is of a high quality - so there must be a rational reason why something was not migrated.
When contacting with our Support, all the issues can get solved.

We will try to reach you, please, respond to solve it for you.

====
UPDATE on 2024-07-23:
We tried to reach the Merchant several times to find out at least one example product that was not migrated, with no response from the Merchant.
We analyzed the imported products, and did not find any issue with those - all the Products were imported successfully from the uploaded file.

Please, respond to our Support so that we can properly identify and resolve your issue.

Maris
Founding Engineer

June 19, 2024

love it... so much easier than shopify's import

Manjusha Jewels
United States
About 4 years using the app
ITissible replied June 21, 2024

Thank you so much for your review! 🫶

April 13, 2024

I'm not a power user, but the app does what it says with a relatively simple, intuitive interface. Zero problems in the month or so I've used it.

Standard Diesel
United States
29 days using the app
ITissible replied April 15, 2024

Hello!
Thank you so much for your review - this is so important for our whole team. Inspiring to hear that our efforts are so much appreciated.

Maris
Founding Engineer

September 12, 2024

I didn't install this but have been charged for it
Not a happy customer

Service
Australia
About 20 hours using the app
ITissible replied September 13, 2024

Hello!
There is no way for us to charge you if you have not installed tha app, and approved the app charge specifically. It all can be done via Shopify Admin only by your Admin users with specific permissions.

Please, reach out to our Support. We should be able to tell you which employee and when installed the app and approved the charge.

This review comes with 24h delay - just got it now. We will be able to resolve this for you as soon as we can communicate via our Support.

UPDATE 2024-09-16:
We are trying to reach you to resolve this - over the e-mail, phone, contact form - and there is no response. It is obviously some misunderstanding. We see that the app is being actively used every day, several times per day.

Maris
Founding Engineer

April 17, 2024

Very easy to use. All the help I need is easily found on the Matrixify website.

Novotech
Canada
22 days using the app
ITissible replied April 18, 2024

Thank you so much - really happy to hear that you are utilizing the Matrixify website resources to the fullest.
If you need anything, or cannot find something, our Support team will be happy to help in Slack or e-mail.

Maris
Founding Engineer

April 15, 2024

Very easy to use. Worth every cent.

Mattfabriken
Sweden
Over 2 years using the app
ITissible replied April 16, 2024

Thank you so much for your amazing review!
Worth every word! 🙏
Means the world for our whole team.

Maris
Founding Engineer