O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (560)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

June 27, 2022

good app, we used it over 1 year it helped us a lot, and the important thing is this app never have trouble

Xrsbeautyhair
China
Almost 4 years using the app
Omega replied June 28, 2022

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

August 18, 2021

This apps is great and easy to use. Thanks to Stella who guide me through the process of fixing some bugs.

Yu Jia Yan 御家燕
Australia
Almost 4 years using the app
Omega replied August 18, 2021

Hi Yu Jia Yan,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

December 23, 2020

The app does exactly what I need it to do and when I asked for support the service was efficient (considering they are on a different time zone than me (montreal)). I am satisfied

BAMBoutique.ca
Canada
Over 3 years using the app
June 3, 2020

Amazing customer service! Replied within minutes and helped using a step-by-step basis. They took the initiative to actually look through my website and figured out what was wrong (I had successfully downloaded the app, managed to connect my FB page, and had the icon but no chat bubble would appear).

SUPER easy to navigate through and STRAIGHT TO THE POINT.

Simple and user-friendly!

ROSE BAR
Canada
Over 3 years using the app
January 16, 2024

Great app, easy to use and if you do need to contact the support they are super quick and very helpful.

Coils by Scott
United Kingdom
Over 3 years using the app
Omega replied January 19, 2024

🌟 Thanks a bunch for your awesome review! 🚀 We're thrilled to hear that you find our app easy to use. It's fantastic to know that our support team could provide you with quick and helpful assistance. If you ever have more questions or need further help, feel free to reach out. Happy using our app! 😊🛠️

August 14, 2020

Support is amazing, super fast and great to deal with. App is excellent works exactly as it says and has been an extremely valuable asset to our business thanks.

Meebz Coffee Roasters
New Zealand
Over 3 years using the app
April 28, 2022

..................................................... Super of support .....................................................

store.bhealthy
Thailand
Over 3 years using the app
Omega replied April 28, 2022

5-Stars! 🌟 Whoot Whoot! 🎉We're so thrilled that you are enjoying our services so far! We're always striving to top your expectations and love the feedback! Thanks!
_Omega Facebook Messenger - Live Chat Support team_

September 24, 2021

Joy customer service helped me carefully test and set it up step by step, very good Solve the problem, normal use, no slowdown at present

awanfi
China
About 3 years using the app
Omega replied September 27, 2021

Hi awanfi,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

September 8, 2020

great app ! Easy set up, working fine, free. What else. Save your time and go for it With no surprises.

MadeInGrid
France
About 3 years using the app
November 28, 2019

Great app, easy to use and looks fab! Now I can chat with customers wohoo!...........................

Girl Got Curves
United Kingdom
About 3 years using the app