O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (560)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

January 4, 2023

Tracy Uyen was very informative and attentive to every single issue we had. Their technical-support team was fast and efficient. We've had no complaints & issues thus far. Highly recommended!

Homnay Beauty
Vietnam
About 2 years using the app
Omega replied January 10, 2023

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch ...

April 1, 2022

I use this app to connect my Shopify store with Facebook live chat. It is just exactly what I need. Moreover, their support team is impressive, which is really important and helpful while you are having hundreds of things to learn on your little Shopify store. They went the extra mile to make sure I got this up and running and made things super easy for me. Above and beyond!

P Tran Korea
South Korea
About 2 years using the app
Omega replied April 1, 2022

Wow P Tran Korea! It sounds like you had a great time with us.

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their ...

April 4, 2022

We have used this app for our Live Chat on our website for a long time. It works well, but does come with it's glitches. The good news is: the support is great. I will also mention that their privacy policy is unclear, which is worth noting. That being said, we have used this for months

Parkit360
Canada
About 2 years using the app
Omega replied April 4, 2022

Hi Parkit360,

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience with the privacy policy so that we ...

April 29, 2022

Wonderful customer service provided by Malak and Joy. Amazing team and app. I would 100% recommend that others use this.

Purse Maison
Philippines
About 2 years using the app
Omega replied May 4, 2022

Woww! That’s so great to hear your feedback. I made sure that Malak & Joy got the recognition they deserved. They were very happy to read your review.
Hope to see you again! ...

September 23, 2021

This app is great for connecting with your customers in real time via FB.
The support staff are amazing, and helped fix a glitch I was having within 24 hours, highly recommended!

Tarotzaar - Tarot & Oracle Card Store
Australia
Almost 2 years using the app
Omega replied September 23, 2021

Hi Tarotzaar - Tarot & Oracle Card Store,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer ...

March 27, 2020

It's an useful app, and it's what I'm looking for :)
This app can be used easily. I hope the team can develop more. Thanks the team :)

ZiZoou Store
Vietnam
Almost 2 years using the app
June 17, 2021

Helpful and efficient team! App has helped us manage Facebook enquries and convert enquries to sales.

Unilever Life Singapore
Singapore
Almost 2 years using the app
July 7, 2022

Una aplicación sencilla de usar. La versión gratuita cumple bien con lo básico necesario. Muy buen servicio de soporte. Respuestas rápidas y claras.

Unicofam
Mexico
Almost 2 years using the app
Omega replied July 8, 2022

Eres mi ángel con un corazón bondadoso 🥰🥰 Nuestro equipo estuvo muy feliz de leer tus comentarios sobre la facilidad de configuración y el soporte rápido. Muchas GRACIAS 🤗

February 18, 2020

Cette applis est très simple a mettre en place et sécurise vraiment mes clients qui posent très souvent des questions en direct pour se rassurer!!

Mr Cha Officiel
France
Almost 2 years using the app
April 12, 2022

I really liked the app and the features. highly recommended and would use that on my other stores as well

TainanJosh
Taiwan
Almost 2 years using the app
Omega replied April 12, 2022

You’re super cool, TainanJosh. Thanks, big time for the kind words 🙌🙏🏻🙌🙏🏻🙌🙏🏻 It means a lot to the team.