O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (560)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

October 20, 2021

This team is very efficient and they responded promptly to questions. I am very grateful to Joy and her colleagues for helping me solve the problem. Recommend to everyone, they are really great! !

Southood
Hong Kong SAR
About 18 hours using the app
Omega replied October 22, 2021

Hi Southood,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your ...

June 21, 2019

I used this app to help me connect better with my customer and i am very happy with the user experience

WWW.PLANETAUTO.IE
Ireland
About 17 hours using the app
May 7, 2024

Had problems at first but their customer service was great and provided me with solutions

Doubly PH
Philippines
About 14 hours using the app
Omega replied May 12, 2024

We're glad our Omega Facebook Messenger Chat app's customer service team could step in and provide you with solutions! 🛠️💬 Your satisfaction is our priority, and we're always ...

August 20, 2024

I really like to use this app, one thing that's i want is unlimited visitors allow this app. The support team of this app response within a second. Lynn is very great person who help me for this.

victorbudousa
United States
27 minutes using the app
Omega replied August 21, 2024

🌟 Thank you for your feedback! We're glad to hear you really like using the Omega Messenger & Chat Buttons app. 😊 We're also thrilled that Lynn was able to help you quickly. ...

November 22, 2021

App works great, great service on the back end. Nice way to chat with customers and ensure conversion.

FOAMIE UK
United Kingdom
About 13 hours using the app
Omega replied November 22, 2021

Hello FOAMIE UK!

I can't say thank you enough for your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please ...

March 1, 2022

Excellent chat ability with Facebook! Beginning to keep in contact very easily. Will continue to use

KETO 1620 Bakery Gluten-Free
United States
About 12 hours using the app
Omega replied March 2, 2022

Hi KETO 1620 Bakery Gluten-Free

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. ...

May 30, 2019

thanks for your app facebook messenger live chat...i found it useful and very good and i hope of good chats

Julion Jutta Ulbrich
Germany
About 11 hours using the app
July 22, 2024

A great app with amazing tech support with helpful advice and guidance with step by step instructions when I needed help. Truely thankful

UpUpNAwayBalloons
Australia
About 2 hours using the app
Omega replied July 24, 2024

Thank you for the fantastic feedback on the Omega Messenger & Chat Buttons app! 🌟 We’re thrilled to hear that our tech support provided amazing assistance with step-by-step ...

March 2, 2022

There are tons of bugs with this app. It doesn't make sense this app has 4.9stars because nothing is working. Most of these reviews must be fake. First of all, the chat bubble takes a full 9 seconds to load and support says this can't be fixed. Customizing the bubble or settings does not work. An error message pops up when you try to send a message through the chat bubble. The Mobile bubble ...

Jiby Dog Crew
United States
About 9 hours using the app
Omega replied March 3, 2022

Hello Jiby Dog Crew Team,

Thanks for taking the time to let us know about your issue and we are sorry for the negative experience you had.

Recently, Facebook has made some ...

Edited April 19, 2022

The customer service/support team was amazing. Joyce helped me to integrate everything for my store. They are very motivated and willing to help you out. This app is amazing, easy to customize, and includes tons of features. In the beginning it didn't work...

X-Time
United States
About 8 hours using the app
Omega replied April 19, 2022

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you ...