Reviews (490)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its secure, fast customer communication, potentially increasing sales. They praise its easy setup, user-friendly interface, and Facebook Messenger integration. The app's reliable performance and proactive support team are also appreciated. Even the free version offers valuable features like brand color customization. It's recommended for enhancing customer service, handling pre-sales issues, and boosting customer engagement and conversions via Facebook Business Suite integration.
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It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.
Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team
Doesn't work and the support team didn't bother getting back to me when I asked for help
Hi there,
Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.
If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee
Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!
Thank you so much for the 5-star rating! ⭐⭐⭐⭐⭐ We're thrilled to hear that you're satisfied with our Omega Facebook Messenger Chat app. Your feedback means a lot to us, and we're here to ensure your continued satisfaction. If you have any further questions or need assistance in the future, please feel free to reach out. We're always happy to help! 🌟
Thank you so much for your 5-star rating! 🌟 We're thrilled that you're enjoying Omega Messenger, WhatsApp Chat app. If you have any feedback or need assistance, feel free to reach out to us anytime!
🌟 Thank you for the 5-star rating! We're thrilled to have provided you with a top-notch experience. If there's ever anything more we can do to enhance your satisfaction or if you have additional feedback, please don't hesitate to let us know. Your support means the world to us! 🚀😊 #FiveStarExperience
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Thank you so much for the fantastic 5-star review! 🌟 We're thrilled to hear about your positive experience with our Facebook Message app on Shopify. 🚀 Your support means the world to us, and we're dedicated to providing top-notch customer service. 😊 If you ever have more questions or need assistance, feel free to reach out. 🛍️🎉 #CustomerSatisfaction #FiveStars
⭐️⭐️⭐️⭐️⭐️ Thank you for the 5-star rating! If there's anything more we can do for you or if you have additional feedback, feel free to let us know. We're here to help! 🌟😊
Thank you so much for your 5-star rating! ⭐️⭐️⭐️⭐️⭐️ We're thrilled to know that you had a fantastic experience with our app. We strive to provide the best service possible, and your positive feedback means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to ensure your continued satisfaction. Thank you for your support! 😊🙌