O: WhatsApp Chat, Contact Form
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (559)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.
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Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!
Hi High Performance Triggers,
We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team
This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega
Hi Beauty First Spa
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.
Hi Chonky Bois,
We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra special.
We wish you many more years of success and look forward to working with you for many years to come.
All the best,
Kaylee - Omega Team
如果你唯一與顧客溝通的平台只有 Facebook
可以考慮這個app
客服人員回覆很即時 也很熱心
遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題
🌐 感謝您的分享！如果Facebook是您唯一與顧客溝通的平台，這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問，我們會竭盡全力為您解決！🚀 謝謝您的支持！😊 #即時回覆 #熱心服務
It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.
Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent (Ms. Joy) has just contacted you via Whatsapp and followed this case through email also. Could you please check your email and Whatsapp to get our support quickly?
We're here to assist your case and hope you could give us another opportunity to work with you.
Look forward to hearing from you.
Thank you so much and wish you all the best.
Best regards,
Kaylee from Omega team
Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients
Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront le travail incroyable. N’hésitez pas à nous contacter si vous avez des questions.
Tous les meilleurs!
Kaylee - Équipe Omega
Kaylee - Omega Team
The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions.
Please remove these limits to integrate FB Messenger to your website. Go to Page Settings
This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend
Hi Fomolooo
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks
Hi vintage soccer jersey,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team
Thanks so much to Lynn for helping me set up, I really appreciate the help!
Great app for live chat to FB
Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Lynn is on cloud nine 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Lynn_ 🥰