O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (560)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

Edited December 21, 2019

i like this application, works very good, but please i would like to fix the icon on bottom left , may you please help me

Kaburra
Philippines
About 3 hours using the app
April 1, 2022

Works very well. Simple to use; I had a few niggles when installing but the Tech Help were quick and got on the case. Also live chat with support is excellent. Looking forward to seeing how it works!

High Performance Triggers
United States
About 3 hours using the app
Omega replied April 4, 2022

Hi High Performance Triggers,

We're happy you had a fantastic time with us!
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you ...

December 17, 2021

This is awesome app for fb live chat. I recommend this app to your shopify websites . Good Job Omega

Beauty First Spa
Canada
About 3 hours using the app
Omega replied December 19, 2021

Hi Beauty First Spa

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. ...

December 2, 2021

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support ...

Chonky Bois
Australia
About 3 hours using the app
Omega replied December 3, 2021

Hi Chonky Bois,

We’re so delighted to hear that you chose our app for your store!
It’s an honor to be a part of your business, and we hope your experience here made it extra ...

January 19, 2024

如果你唯一與顧客溝通的平台只有 Facebook
可以考慮這個app
客服人員回覆很即時 也很熱心
遇到任何問題都可以做詢問 他們會用盡全力地替你解決問題

SHARECO | I breath of opulence
Taiwan
About 2 hours using the app
Omega replied January 23, 2024

🌐 感謝您的分享!如果Facebook是您唯一與顧客溝通的平台,這個app確實是一個值得考慮的選擇。客服人員的即時回覆和熱心服務讓我們感到非常高興。有任何問題都隨時歡迎提問,我們會竭盡全力為您解決!🚀 謝謝您的支持!😊 #即時回覆 #熱心服務

March 20, 2022

It's okay but definitely not mobile friendly, looks good and works perfectly for the website on a desktop. On the mobile device it's huge and zooms in when you're typing a message.

Belprods
United States
2 days using the app
Omega replied March 20, 2022

Dear everyone at Belprods team,
Thank you so much for sharing your feedback.
I am so sorry for any inconvenience that you have been through with the app.
Our support agent ( ...

January 20, 2022

Très pratique sur ma boutique je recommande de mettre un bouton messenger afin de conseiller au mieux vos clients

PIE TECHNOLOGIE
France
About 2 hours using the app
Omega replied January 20, 2022

Salut
Merci d’avoir pris le temps de partager cette note positive! Nous nous assurerons de partager cela avec l’équipe du magasin pour leur faire savoir qu’ils continueront ...

December 11, 2019

The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions.
Please remove these limits to integrate FB Messenger to your website. Go to Page Settings

Magicolorart
Hong Kong SAR
1 day using the app
March 10, 2022

This is exactly the plugin I need, and even better it has a very productive team. Very fast response and solved my problem very well, I highly recommend

Fomolooo
Hong Kong SAR
About 2 hours using the app
Omega replied March 10, 2022

Hi Fomolooo

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel ...

September 30, 2021

It serves me well, I will be looking forward to more. The customer service is excellent, free offer thanks

vintage soccer jersey
Philippines
About 1 hour using the app
Omega replied October 4, 2021

Hi vintage soccer jersey,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help ...