Omega Messenger, WhatsApp Chat
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (536)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction and boosting sales through its integration with platforms like Facebook Messenger, Instagram, Twitter, and Skype. They value its easy setup, customizable widget, and reliable performance. The 24/7 technical support, with staff members like Joyce, Andy, and Wendy, is frequently praised for exceptional service. This app is favored for its comprehensive features and excellent customer support, making it a top choice for improving customer communication and service.
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Its a good app. Highly recomended. I encourage you to use this app. Its good for your start up business or your professional business.........
"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times
Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the customer chat plugin will not render for users who are not logged into their Facebook account when they visit your website.
https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/#login
Kind regards
Omega team
It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend
Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.
Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would be grateful if you could give us another to work with you and support your business.
Our support agents Malak and Joy have just contacted you via email and WhatsApp to assist you to resolve issues with Facebook Messenger - Live Chat. Could you please check your email to get our support quickly? Our team is willing to help you.
Look forward to hearing from you.
Thank you for your consideration and understanding.
Best regards,
Kaylee from Omega team
Doesn't work and the support team didn't bother getting back to me when I asked for help
Hi there,
Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our concern as we always put our customers on top priority. We are sure that our team has reached you with your case and would like to support you if you reinstalled the app.
If you need any assistance from us for our other apps, feel free to contact us.
Kind regards,
Kaylee
Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!
Thank you for the 5 stars! ⭐ We're thrilled you're enjoying the Omega Messenger, WhatsApp Chat app! 😊 If you ever need help, our support team is here for you. 💬✨
Thank you for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying the Omega Messenger, WhatsApp Chat app. 😊 If you ever need assistance, don’t hesitate to reach out – we’re here to help! 👍
Thank you so much for the 5-star rating! 🌟 We're thrilled to hear you're enjoying Omega Messenger, WhatsApp Chat. If you ever need anything or have questions, feel free to reach out. Thanks again for choosing Omega Messenger, WhatsApp Chat! 😊📱
🌟 Thank you for rating Omega Messenger, WhatsApp Chat app 5 stars! We appreciate your positive feedback. If you have any more comments or questions about the app, feel free to let us know. We're here to help! 👍