O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Reviews (559)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its integration with multiple communication channels like Facebook Messenger, Instagram, Twitter, and Skype, enhancing customer support and boosting sales. The free plan is praised for its adequacy for small to medium businesses, and the customizable chat widget aligns well with website aesthetics. Reviews highlight the app's smooth performance and the responsive support team that effectively resolves integration issues.

Edited December 17, 2019

button does not work on mobile. appear but nothing happen when click on. boring app. .....................................

Dogsunflower
Vietnam
About 1 hour using the app
Omega replied December 17, 2019

Dear Dogsunflower!

Thanks for your feedback. I have checked the issue and sent email. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your ...

December 21, 2019

No me deja conectar mi cuenta de facebook a la aplicacion, me sale erro de conexion y estoy conectado

Ellie&Alley
Spain
35 minutes using the app
Omega replied December 22, 2019

Hello there,

Thank for your feedback.

I checked and see it's working fine on front page your store.
I think there is some misunderstanding, So we hope that you will have more ...

Edited November 3, 2019

Its a good app. Highly recomended. I encourage you to use this app. Its good for your start up business or your professional business.........

Fashionere
Indonesia
30 minutes using the app
December 17, 2019

"The messenger box can not be shown on your website due to page's privacy issue below:
- Age Restrictions." But on facebook is marked for any age, and I've checked countless times

Eletronics Hub
Brazil
17 minutes using the app
Omega replied December 17, 2019

Thanks for your feedback. The cause due to Age restriction in Facebook page. This is Facebook's policy: If your Page has age or country restrictions set in Page settings, the ...

May 25, 2023

It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend

Happy Pet Central Shop
Romania
12 minutes using the app
Omega replied May 25, 2023

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just ...

Edited March 28, 2022

Last update destroyed the plugin. The system selected arbitrary the facebook page to connect to my store and I can't change it.
Completely useless.

Sherelynn Boutique
United States
9 minutes using the app
Omega replied March 28, 2022

Dear everyone at Sherelynn Boutique,
Thank you for taking the time to leave us feedback,
First of all, I am so sorry for any inconvenience that may have caused you. I would ...

May 10, 2017

Doesn't work and the support team didn't bother getting back to me when I asked for help

London Lingerie Store
United Kingdom
7 minutes using the app
Omega replied June 22, 2020

Hi there,

Thanks for your feedback and we are sorry to hear about your bad experience,
Even though this case happened for few years ago, but we still would like to raise our ...

February 7, 2020

Thanks to this app. It is a great help. Thanks to the people behind this. Thank you! It is recommendable!

ADS General Store
Canada
November 8, 2024

Loja Manuel Coelho
Portugal
11 days using the app
Omega replied November 11, 2024

Thank you for the 5-star review! 🌟 We’re thrilled to hear you’re enjoying the Omega Messenger, WhatsApp Chat app. 😊 If you ever need assistance, don’t hesitate to reach out – ...

November 17, 2024

Livelyhood Mall
Philippines
About 17 hours using the app
Omega replied November 19, 2024

Thank you so much for the 5-star rating! 🌟 We're thrilled to hear you're enjoying Omega Messenger, WhatsApp Chat. If you ever need anything or have questions, feel free to ...