Facebook & Instagram , 4,692 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
February 12, 2021

This process seemed easy. I haven't had the chance to review my Facebook store, so I am trusting that it worked like described

RL Spears LLC
United States
Over 2 years using the app
March 26, 2021

FB setup was fairly easy. The IG was more fussy. Wasn't clear what the eligibility requirements were or what changes needed to be made.

LaBelleVieHome
Canada
Over 2 years using the app
January 15, 2021

I didn't know that i needed to use a laptop or desktop to complete my facebook/instagram install...but once i figured that out it was pretty simple

TheTypsyGypsyBoutique
United States
Over 2 years using the app
January 18, 2021

The facebook app was easy to install and set up. I've installed it before so not sure why my store disconnected but was quick to re set up.

My Guest Book
New Zealand
Over 2 years using the app
Edited October 29, 2020

I Have had som problems that seams to be like I am beeing keeps in a loop between Shopify and FB. But it now seams to be in order. I think the integration works great.

Crea.dk
Denmark
About 2 years using the app
Edited February 12, 2021

looking to manage facebook channel under shopify platform, setting all up is been very simple, our online business has grown every year and the experience is been great

Dirty Hooker Fishing Gear
United States
About 2 years using the app
Edited January 29, 2021

The Facebook channel is a very nice update. I'm still in start up process but so far so good. I feel I will continue to enjoy the process. The integration was a little difficult I could connect all of my fb pages but I finally got it resolved.

CastorPollux
United States
About 2 years using the app
January 28, 2021

Integration seems easy to implement, but having some issues on FB dashboard that conversion events are not set up properly.

DermoSkin™ Beauty Devices
United States
About 2 years using the app
March 25, 2021

The app is quite good. All the adds that I have placed through facebook have been very positive and successful.

Maths Incubator
South Africa
About 2 years using the app
February 1, 2022

請問如何回覆發表文章中顧客的留言? 沒有看到可以直接回覆的視窗...如何及時知道有人留言給我 ? 有個客戶半個月前黎顏給我要我的聯絡方式 但我隔半個月無意中看到留言 有些懊惱 .....請問如何設定可以即時知道有留言

Gravity Customization
Taiwan
About 2 years using the app
Meta replied June 27, 2023

你好呀!
感谢您抽出宝贵时间留下评论。对于给您带来的不便,我们深表歉意,并愿意协助您解决问题。请通过此链接联系我们的业务支持团队
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram?shopDomain=otowear.myshopify.com
以便我们可以直接与您联系并确保您获得最佳的体验。

谢谢你,
[元支持]。