Reviews (7,393)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

November 29, 2023

It no longer allows me to access the "Manage Facebook data sharing preference" section, and my campaigns are negatively affected. Nobody can solve the problem.

Bcosmetica | Armonia tra Natura e Scienza | Cosmetici Naturali
Italy
About 3 years using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

August 23, 2024

Buena Herramienta

ElineaTotal
Mexico
About 15 hours using the app
October 10, 2024

nnnnnnnnnnnnnnnnnnnnnnn

Sukha
France
4 days using the app
November 7, 2023

The process is really easy and simple to use. I was able to set everything up very quickly and efficiently

Visage
United States
5 months using the app
Meta replied November 10, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 14, 2024

I just got a notification to say the app may not be work contact the developer can someone help

Enchanted Chić Scents
United Kingdom
7 months using the app
Meta replied March 15, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 15, 2024

So far everything is operational and going well.

Sassy Elegant Curves
United States
About 2 years using the app
Meta replied February 23, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 4, 2024

Since this Feb, after registering my business for more than 5 times,
This app is still asking me to register my business again and
our products are still not showing up on my Facebook or Instagram

Rela-X JP
Japan
5 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

August 10, 2024

Ottima

SupremeSelections
Italy
11 days using the app
April 19, 2024

So Easy to use! Thank you

KiddieStore
United States
2 months using the app
March 20, 2024

Hi! Just like my rating isn't 100% cos face book is actually very popular with huge number. For beginers its expensive. But i no doubt love it.

SAMKASS
Nigeria
4 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support