Reviews (7,369)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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Generalmente es mala, porque hacen tantas actualizaciones que no se pueden controlar por medio de la app.
Lo absurdo es que cuando no funciona, shopify culpa a meta y meta culpa a shopify pero nadie resuelve ningún problema.
Actualmente la restricción de datos core en el pixel es un dolor de cabeza, además de que hicieron cambios en la integración recientemente.
ottima
What an app, what a customer service, there has been already more than a week since I stopped all my ads because the Facebook pixel is not reporting accurate info, and the customer service hasn't fixed the problem yet.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to continue with assisting you to reach a resolution.
Our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
fantartico
Excelente Meta es lo mejor
I had to complete the process which took a few days, but PayPal Rep Charles Veasey helped me complete the process. So thankful for his help.
Hi There!
Thank you for taking time to leave a review. We appreciate hearing from our customers!
Thank you,
Meta Support
diese App ist etwas kompliziert.
APP NOT COMPATIBLE WITH MY STORE. NOT OPENING
Update: The 'Meta Team' responded to my review with a link that does not work. I'm leaving my review as a 1 star.
When I linked this app to my account Facebook disabled my business account. I sent in everything they requested and immediately got denied. Now, I have no way to appeal, and no way to speak to anyone about it. I also cannot disconnect the stores because I have to verify the information in review, which I cannot do because I have to log into my Facebook business account which got disabled.
Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.
Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Show me other channels that are for sale. Thank you very much.
Hi There!
Thank you for taking time to leave a review and your feedback. We appreciate hearing from our customers!
Thank you,
Meta Support