Reviews (8,282)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

October 8, 2024

excelente

Mi tienda
Mexico
1 day using the app
October 10, 2024

nnnnnnnnnnnnnnnnnnnnnnn

Sukha
France
20 days using the app
July 21, 2024

Es fácil de usar y esta muy bien optimizada.

THE GOLD GOAT
Spain
Over 1 year using the app
July 15, 2024

Super und leicht zu bedienen .

Sparbüchse Karben
Germany
6 days using the app
July 16, 2024

fonctionne très bien

Pioupiou Cosmetics
Switzerland
Over 2 years using the app
November 10, 2024

merci

My Super Diffuseur
France
About 19 hours using the app
Edited January 12, 2024

Hi

The link you shared is not a support page

—-------

The support team in Philippine is a nightmare to work with

All reply is just copy paste at one occasion they asked for something we just shared

We wasted so much time back and forth with them but got absolutely nowhere

We asked them for a quick video call to fix some issues they asked for information which we provided

they then asked for our contact number for the call which we we provide they then close the ticket!!

Several time they just closed the ticket replying to you but with no solution

A complete waste of time

Vshine Silk and Shine
United Kingdom
Almost 3 years using the app
Meta replied January 12, 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback and apologize for your experience so far with us!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 2, 2024

Muito moroso.

Diva Shop
Brazil
4 months using the app
July 18, 2024

hi , i just connect my meta with shopify and the problem i'm facing is that my pixel account is not being showed in my ads account

Prismax
Australia
About 2 hours using the app
October 9, 2024

Ich verstehe nicht viel aber momentan ist ok. ICh habe noch Keine Werbung gemacht. Keine Ahnung

Yara Mode
Switzerland
16 days using the app