Facebook & Instagram , 3,978 reviews

Overall rating
3.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
February 2, 2021

I think it was a bit confusing to set up, but I figured it out after some googling and reading different threads.

SplendidPineapple
United States
Time spent using app: 7 minutes
February 2, 2021

I use the app to get my products on social media hoping for the best :) Its easy to use if you follow first shopify's help center

Wrist BCN
Spain
Time spent using app: About 1 year
February 2, 2021

Maybe it is me being new to this but some things are confusing. Generally is ok. FB shop approval on my other account is taking more then 4 weeks now and is thus not very efficient.

MuscleGoodiesCo
Slovenia
Time spent using app: 8 months
Edited February 2, 2021

trying it for first time look fantastic hope it will help to increase sales of my shop and do good with e-commerce. hope it is great

Asian department store
Japan
Time spent using app: Over 1 year
February 2, 2021

I find that they sometimes block my ads and block me out of my account and then I don’t know why and it takes weeks to rectify. So I find it difficult to keep them happy. I also don’t quite understand how the boost works. Sometimes it tells me that I ran out of funds but then the amount spent is not even close to what the budget was. That’s confusing. But the support is very helpful and friendly and has always sorted out my problems.

Sassy Sofa Cape Town
South Africa
Time spent using app: 11 months
Edited February 1, 2021

It seemed pretty straight forward. I'm kind of new at all this so I'm jus hoping I did it all correctly.

BeautifulBee Boutique
United States
Time spent using app: Over 2 years
February 1, 2021

HELPFUL BUT WHEN I GET KICKED OFF OR UNLOGGED I NEVER KNOW. I FIND OUT BY TROLLING MY DASHBOARD. ALL THIS TIME I THOUGHT I WAS CONNECTED. I HOPE IT DOESN'T HAPPEN AGAIN.

Bee's Bling Bash
United States
Time spent using app: 6 months
February 1, 2021

I'm so confused after trying to set up my store and get it functioning that I honestly don't remember all I've done this afternoon. But from what I recall, this part of the process has been easy.

Rock Pop Socks
United States
Time spent using app: 3 months
February 1, 2021

I found it easy to set up. However, I didn't get the option to set up free ads which was my goal for using this app. It wasn't easy to differentiate between free and paid ads option

3D Digital Distributing
Germany
Time spent using app: About 2 years
January 31, 2021

c'était génial, facile te rapide. j'ai du faire tout ce qu'il me fallait, et cela a eu lieu avec succès. merci Facebook et à toute l'équipe de soutiens.

BOOM-B0OM
Canada
Time spent using app: 4 months