Reviews (7,393)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

October 20, 2023

Facebook is one of the worst companies I worked with. NO CUSTOMER SERVICE WHATSOEVER. I am trying to stay away

Erevos
Canada
About 1 month using the app
Meta replied October 27, 2023

Hi There!

Thank you for taking time to leave a review. Please contact our Business Support Team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

March 19, 2024

great

gemineyeapparel
United States
About 1 year using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

November 13, 2023

Great app. ! a little conversome to setup but is worth it

VortexTeeHub
United States
4 days using the app
Meta replied November 20, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 9, 2023

I love the Team Work .....

Ibele Clothes
United States
2 months using the app
Meta replied December 15, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 3, 2024

We had a terrible experience with setting up facebook. Super shit improve your systems and processes meta were stick with TIkTok.

StayHard Fitness
Australia
3 days using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the experience you've had so far with set up and would like to assist you with a resolution.

Please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 27, 2024

Facebook is not connecting Shopify

Bfo4rBOY Store
India
About 2 months using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Please contact our Business Support team via this link if you need further assistance with your Shopify connection:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support

August 16, 2024

OK

EBOOK JAPAN DIGITAL EDUCATION
Japan
19 minutes using the app
January 9, 2024

Please contact Facebook and verify my account.

ARTNOTEZ
Germany
2 months using the app
Meta replied January 12, 2024

Hi There,

Thank you for taking time to leave a review with detailed feedback!

Please contact our Business Support team via this link if we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

January 10, 2024

I'm using Facebook & Instagram last 10 years and I like them?

ElectroWorld
United States
About 2 months using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

February 20, 2024

Excelente opción para facilitar la interacción con los clientes

santiGO
Spain
About 2 months using the app
Meta replied February 23, 2024

Hola!

Gracias por tomarse el tiempo para dejar una reseña. ¡Apreciamos saber de nuestros clientes!

Gracias,
Meta soporte