Facebook & Instagram , 3,977 reviews
Hello! What is happening with the Facebook & Instagram application? I can't escape this error anymore! I logged in from various devices, browsers, incognito, but the error still persists. Please do something!!! I'm wasting time that I can't buy or give back...I'm not god. I uninstalled the application, and at the end I still get this message:
''Something went wrong
Something went wrong. Please try again''
When I submit for review shop, I receive the error mentioned above. Meta Business says that my store complies with the Meta terms and conditions. I do NOT understand why it worked until now, and now suddenly it doesn't work anymore. Why does something so simple have to be complicated?
It has said my shops are active but I have never seen them on either fb or ig. Where are they? It's been months!!!! Uninstalling NOW! BYE!
HI.3 DAYS AGO YOUR APPLICATION CHARGE SOME FEE FROM MY CREDIT CARD. BUT I NEVER PUT MY INFORMATION. HOW IS IT POSSIBLE? MY BANK INFIRM ME AND I CANNOT FIND ANY PLACE WHERE I LUNCH MY COMPLAINT SO I AM MENTIONING MINE COMPLAINT HERE IN REVIEW. GUIDE ME ON HOW I CAN GET BACK YOUR CHARGED FEE. MY EMAIL ID IS NABEELFSD@GMAIL.COM
APLICATIVO HORRIVEL NÃO CONSIGO CONECTAR COM MINHAS CONTAS ! NOTA -1000000000000000000000000000000000000000
If I could leave a 0 or a -5 star review I would.
Dealing with Facebook is the worst customer experience I have ever had. They don't care about small business. If you have a difficult issue - which they cereate because of their stupid system and robots, they will pass you from pillar to post like a ping pong. It is unbelievable how bad their service is. None of the teams want to take responsibility for helping the ''customer'', they just keep passing .
Don't believe them when they say they are here to help. They are not!!
As others already confirmed. No chance to get your facebook shop connected with Shopify. Always the same error message that the link is not valid anymore. After reading the negative reviews I stopped trying.
If I could, I would give 0 stars. Have not been working for months, I have tried to solve it by myself and paid other people as well, but the problem hasn't been solved. I have communicated with support from both Meta & Shopify and they just put the ownership of solving the problem to the other. Shop connections are not working at all. The only thing which did work is the pixel, but who cares really... Currently, even the connect account button is not working so it is totally worthless, as I cannot even raise a support ticket after they closed the previous one because they said Shopify needs to fix it. Not to mention 50% of the people I spoke to (Support) were asking me to do the same thing over and over again as if I am an idiot. Very low quality of overall service, core functionality not working.
Total Waste of my already busy day. Tried to connent 5 times installed, uninstalled reinstalled back and forth between my meta fb account and my store, thought it was my device, tried my mobile, desktop, tablet but nothing and I still wasnt able to connect my store to fb business account. So don't waste your time.
Very annoying interface and doesnt auto archive when items are out of stock so when you try to open other business accounts you get to click through one at to archive them because facebook doesn't view your account in "good standing". They need to clean this interface so bad, everything is beyond clunky.
This was a waste of my time. So hard to use and syncing did nothing. None of my product synced over.