Reviews (8,320)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

October 22, 2024

dqerqeqe

YGB Studio
Canada
About 3 hours using the app
January 25, 2024

We consistently get good results from our Facebook & Instagram advertising.

bellacaribe
United States
Almost 2 years using the app
Meta replied February 2, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

Edited October 10, 2024

Bien.

Zeltics
Spain
About 2 months using the app
March 5, 2024

A very poor app integration riddled with flaws and consistent only in it's inaccuracies. If you care at all about accurate measurements and pixels, this is not the app for you. You'd think recording $1,500,000,000,000 in sales would be worth noting or investigating, but Meta has investigated itself, the pixel code, and the app developer and discovered that it's all working perfectly and this is to be expected.

Cascadia Liquor
Canada
Over 2 years using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 19, 2024

TOLL; ALLES PERFEKT LÄUFT

reinvarieté
Germany
3 months using the app
June 23, 2024

I can't even Connect my shop with instagram or facebook and when I go to ask for Help it's all automeeted and you can't get anywhere

Gadgets & Decor
United States
About 20 hours using the app
November 1, 2024

porque meus produtos foram rejeitados ?

Erva Fit
Brazil
3 days using the app
January 4, 2024

I had to complete the process which took a few days, but PayPal Rep Charles Veasey helped me complete the process. So thankful for his help.

Dee Gifts Co. LLC
United States
8 months using the app
Meta replied January 12, 2024

Hi There!

Thank you for taking time to leave a review. We appreciate hearing from our customers!

Thank you,
Meta Support

July 28, 2024

Nice UI

Smorenburg.ME SHOP
United Kingdom
About 21 hours using the app
December 31, 2023

Show me other channels that are for sale. Thank you very much.

Boomer Shock
United States
4 months using the app
Meta replied January 5, 2024

Hi There!

Thank you for taking time to leave a review and your feedback. We appreciate hearing from our customers!

Thank you,
Meta Support