Facebook & Instagram , 4,696 reviews
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I'm still a beginner with the app. It will be my first time making use of it for my shopify business.
Thank you for the review! I know that approaching Facebook and social media for the first time can be intimidating, so I've sent you an email with some information on next steps you can take. If you have any questions you can reply right there. Looking forward to hearing from you! - Jake, Shopify Support
This is not the best app. It was working fine for a bit and now it disconnected Facebook and won't connect my FB Store. I can't even do an ad thru this app. Pretty much useless. There is no one to help with this issue. Also, be aware that when you connect, The app has full power over your FB account as an administrator. Let's hope someone doesn't get ticked and delete everything we worked for.
FacebookやInstagramを活用してライブや動画配信しながら販売することにメリットを感じています。
しかし、それをやるまでの設定が分かりにくく数週間経過してしまいました。
FacebookやInstagramと連携できると知ってsyoppifai を始めたので、どのような設定が必要なのか具体的に知りたくても、それを知る術がありません。
フィードバックと経験を共有するために時間を割いていただきありがとうございます。私たちは、すべての商人がFacebookアプリをセットアップするのに役立つリソースがオンラインで利用できるように、一生懸命取り組んでいます。関連するリソースを見つけたり、アプリを使用するための要件を理解したりするのは難しい場合があることを理解しています。さらにサポートが必要かどうかを確認するために、メールでご連絡いたします。- Anna, Shopify Support
All of my boxes have the green check mark for set up but the button for Request Approval is still grayed out. A little frustrating. Probably user error. :)
Thank you for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Anna, Shopify Support
After receiving the application, we reviewed the e-commerce account. We have determined that the account does violate our e-commerce feature access requirements and therefore your store is not shown to potential customers. But what didn't show up
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your commerce account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can help address this concern.
Jason | Shopify
"reinstall"
message
Hi "This page can't be loaded right now A technical problem prevented this page from loading. Reload this page, visit another page in Facebook Ads, or try again later."
J'ai utilisé cette application pour m'aider à faire ma vente de mixeur. J'aime vraiment comment ça marche.
Bonjour ! Merci pour votre critique. Je vais vous envoyer un message pour en savoir plus sur votre expérience avec cette application. Gardez un œil sur vos e-mails ! - Lea
Can someone please help? I have been trying to link my shop to Facebook and I'm not having any luck.
Hey there,
Jason here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing connecting your account. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.
Jason | Shopify
Installed, connected, and received a letter:
Effective August 10, 2023, Shops will no longer be available in your region
To focus on products which drive the highest performance and ROI, and give shoppers the most personalized experience, Shops will no longer be available in your region effective August 10, 2023. Product tagging in posts, Reels, or Stories, and creating audiences derived from people who visited your shop will also become unavailable. To find customers and drive sales to your website, we encourage you to use personalized ads, Reels and messaging.
***********
Explain to me what it means that the store in MY REGION will no longer be open? I live in Europe, do I plan for the store to work all over the world? then why do we need your application, and to charge the store if in 2 weeks - it will be discontinued?
Hi There!
Thank you for taking time to leave a review. Please contact our Business Support team via this link regarding the updates for your region:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram
We can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
Since i was prompted to provide this review just after setting up i can only say that so far it was a fair experience .
Thanks for sharing your feedback! I appreciate you leaving a review. If you require any assistance while working with the app, please let me know! I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support