Facebook & Instagram , 4,656 reviews

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
Edited March 20, 2021

achei bom, porem muito burocratico.
poderia ser mais simples, pois o facebook tem os dados de tudo mesmo

loja1001utilidades
Brazil
3 months using the app
October 5, 2020

I did enjoy and easy to apply my products, it's also a great system to help me issue invoice, release order & calculate my cost & profit! Glad to join Shopify, Thank You

OSUSUMEJPHK
Hong Kong SAR
3 months using the app
January 2, 2021

It was easy and simple. Thanks for everything! I will be in business with Shopify and Facebook for a long time.

Lost In The Sauce Drinks
United States
3 months using the app
Edited February 10, 2021

DO NOT INSTALL! Your facebook page followers will get over-run with product spamming ever time a new product is added. Currently there is no way to turn off the new product notifications. Our facebook page has lost over a hundred+ followers in the last two days. *** Shopify Replied *** Shopify replied to my review but the suggested fix action does not work. I can not turn off ALL notifications because I still need posts to be seen by my customers. I just need to turn off New Product notifications which is currently IMPOSSIBLE in FACEBOOK.

Super Cichlids
United States
Almost 3 years using the app
Meta replied February 10, 2021

Thanks for sharing your feedback! I definitely understand your frustration with this. That being said, the issue that you've described stems from a setting within your Facebook notifications. Meaning, this occurs entirely on Facebook without any relationship to our app. The way you would solve this is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should resolve your feed issue. Thank you! - Abdalla, Shopify Support

November 28, 2020

It is good, but at the end it´s a little confusing when they tell you they will delete your old account... I thought you´re going to delete my WHOLE FACEBOOK ACCOUNT. You should put a message like "Don´t worry, you will still have your FB account, contacts, blah blah blah" :) Thanks!

fragileartandhelp
Mexico
About 3 years using the app
Meta replied November 29, 2020

Thank you for leaving a review and sharing your experience. Feedback is extremely important to us, in order to help improve our app. I'll be sending you an email shortly to see if you have any other suggestions or further details you'd like to share as feedback. - Anna, Shopify Support

February 5, 2021

Quite amazing how it creates great connectivity with Facebook & Instagram collectively for easier integration and accessibility.

Boroughs360
United Kingdom
3 months using the app
October 22, 2020

Es muy útil, aunque un poco difícil de usar, pues las cosas están escondidas.. No se, también he tenido problemas para conectar con shopify y los productos. Quizá no soy muy habil..no lo se,

Wavary
Spain
3 months using the app
January 23, 2021

This seems to be a very good app. I am using it for the first time so can share more after sometime.

Tusker Range
United Kingdom
3 months using the app
April 21, 2021

Trash, but it's not Shopify's fault , Facebook and Instagram is broken for ages. broken not loading pages many many many bugs, pure broken mess, product tagging not working , facebook pixel not working adds running weirdly ending up with a huge add bill with 0 traffic. Facebook is trash.

tamaishidesign
Hungary
Almost 3 years using the app
February 16, 2021

I keep trying to add it and then a few days later ir disappears. not sure what the problem is but I can't get my Facebook commerce going. and it keeps saying its not supported? that is just odd if its a Facebook app

The Art of Soccer Shop
United States
Almost 3 years using the app
Meta replied February 18, 2021

Thanks for sharing your feedback! I'd be happy to investigate that with you. I’ve sent out to an email to you to discuss this further. I look forward to your reply! - Abdalla, Shopify Support