Reviews (8,343)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

January 2, 2024

My Facebook account was hacked.

Facebook has completely locked my account, including my private and all other accounts.

I have no way to contact Facebook.

No matter where I report this, I get no assistance.

Additionally, money is being withdrawn from my bank account for advertisements that I did not create.

MYZIRRO
Germany
29 days using the app
Meta replied January 5, 2024

Hi There,

Thank you for taking time to leave a review.

Please contact our Business Support team via this link so we can be of further assistance to you:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We'll be sure to follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 1, 2024

bom

Shelizz
Brazil
30 minutes using the app
November 26, 2024

very good app

Market Store
United States
October 24, 2024

Muy buena

MagikPad
Spain
18 minutes using the app
March 10, 2024

i installed the app to be able to advertise my shopify store on facebook. To do this, I first created a private account as prescribed in the app and then a company account. Unfortunately, I was hardly able to use either of them, as facebook blocked both accounts after just one day and did not reactivate them despite me identifying myself twice. My accounts have now been deactivated and I receive no support from facebook. My plan to pay facebook for my advertising has been prevented, even though I have not violated any guidelines. The facebook algorithms simply do not believe that I am a real human customer.

finanziell-denken.de
Germany
6 days using the app
Meta replied March 15, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

June 30, 2024

me rechazaron un producto solo por una foto por que aparece una parte de un cuerpo, pero la descripción del producto no viola ninguna norma, deben poner más atención a la validación de imágenes en lugar de enfocarla más en la descripción del producto en cuestión, de ahí en fuera hasta el momento me parece una muy buena aplicación

Avicomshop
Mexico
5 days using the app
October 6, 2024

Hilft sehr für Produkte zu verkaufen.

HydroPaw
Switzerland
25 minutes using the app
November 15, 2024

Maravilhoso.

Djoboutike
Brazil
12 minutes using the app
July 31, 2024

au top

Le Good Deal
France
2 days using the app
October 20, 2024

,

livingessence
Netherlands
About 3 hours using the app