Reviews (8,350)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

March 2, 2024

its pretty cool

Breeze LED
United States
3 months using the app
Meta replied March 8, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

March 17, 2024

It does not connect to my account at all. It just crashes every time i try and i have reach out to support and nothing can be done from them and i should reach out to Facebook directly and it is so annoying. The App is just not working.

ENCHANTE VOGUE
Italy
4 days using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 1, 2024

muy buena

VivaStoremx
Mexico
18 minutes using the app
July 11, 2024

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My Store
Brazil
17 days using the app
October 2, 2024

Gute und informative App, kann sich jedoch im Bereich der Sicherheit verbessern

TZ Designs
Germany
37 minutes using the app
July 7, 2024

Alles gut.

BrightPulse
Germany
30 days using the app
June 30, 2024

ótimo

Musara
Brazil
3 months using the app
February 11, 2024

Hi. I can't connect my shop to Facebook and Instagram. Every time I try to connect it shows a message saying that something went wrong, please try again. I have been trying for month and no help.

AlexCrafts Handmade
United Kingdom
15 days using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link:
https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

Edited July 30, 2024

Amei as funçoes

Levity
Brazil
21 days using the app
February 14, 2024

Checkout with facebook & Instagram is so premature that we might have to pull out. None of the basic settings like shipping is being synced. It just defaults to free shipping... meanwhile we're only a pick-up business.

Daily Deals
United States
3 months using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers! If you need further assistance from us, please contact us here:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
Meta Support