Reviews (8,371)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

March 25, 2024

I am unable to verify my business.

Frisco Craft Studio
United States
Over 3 years using the app
August 27, 2024

Perfetta! Funziona benissimo

Miss Cheri Boutique
Italy
17 minutes using the app
February 28, 2024

My products are not showing up on my Facebook or Instagram

Nullitygear
United States
About 1 month using the app
Meta replied March 1, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

February 14, 2024

This is the worst app ever it never connects to the store even after trying 100 times

yoga-vear
United States
27 days using the app
Meta replied February 16, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

October 28, 2024

Até o momento, está bom

Good News
Brazil
30 minutes using the app
August 27, 2024

a instalação é rápida e bem intuitiva

Tienda Sol
Spain
16 minutes using the app
March 14, 2024

this app says unsupported dont know why

Tabarak Foods
Pakistan
6 months using the app
Meta replied March 21, 2024

Hi There!

Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution.

Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
Meta Support

July 16, 2024

mt bom

dksportss
Brazil
1 day using the app
July 26, 2024

Muy mal servicio de soporte técnico cuando hay problemas. Extremadamente deficiente.

Casa Sur
Chile
8 days using the app
September 9, 2024

Makkelijk en snel geïnstalleerd

Prodexx Nederland
Netherlands
6 minutes using the app