Reviews (5,535)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

December 21, 2020

Clear and easy to use, thanks to step-by-step process. Good app dedicated to marketing and communication with customers.

lilMONKEY
Belgium
3 months using the app
October 25, 2020

I love it this app is great. Really helps me bring my product to life and very easy to change things

FëdeClothing
United States
3 months using the app
March 26, 2021

Just beginning and happy so far. Just beginning and happy so far. Just beginning and happy so far. Just beginning and happy so far

xfole.com
United States
3 months using the app
September 14, 2020

Just starting without allot of background computer skills. Slowing Learning what needs to be done in-order for Facebook to help me with my business.
Thanks yellowbrickelectric

yellowbrickelectric.com
Canada
3 months using the app
Edited September 16, 2020

This app and process an easy and user friendly. I look forward to being able to increase my business

YoUnique Boutiques Shop
United States
3 months using the app
April 2, 2021

Leichte Bedienbarkeit, sehr übersichtlich, alles sehr gut beschrieben , Der Shop ist leicht einzurichten.

Mirkosshop
Germany
3 months using the app
Edited October 30, 2020

I like it because it will help my bussiness sell. this will be a beginning of a happy venture towards a good selling experience. Thank you Facebook!

woofhoodie.com
United States
3 months using the app
February 8, 2021

I am using this app to set up my FB and Pinterest Business accounts and I love it so far. Very user friendly!

Your Career Bar
United States
3 months using the app
Edited December 1, 2021

If I could give it no stars I would!! Poor excuse for what it considers customer service and it attempts to control your business and how you interact with your own customers.

Elkmont Trading Company
United States
About 3 years using the app
Meta replied December 3, 2021

Hi there!

Paola here from Shopify! Thank you for taking your time to write a review and share your experience. I can completely understand your security concerns. Our app's goal is to provide you with a simpler way to sync your Shopify products over to your Facebook account. However, we do not have direct access to your Facebook Business accounts, we only bridge a connection. We also do not interfere on how you will interact with your customers, this is entirely up to you as the Business Owner.

With that being said, I would love to understand more of what happened and answer all of your questions and concerns regarding our Facebook Channel App. I will be following up with you through email shortly.

I look forward to chatting with you!

Paola | Shopify

September 29, 2020

I am so busy and you want me to write 100 words? Oh it was fantastic, Facebook is just fabulous, thank you much

THE KANDY FAM
United Kingdom
3 months using the app