Reviews (5,555)

Overall rating
4.1
Counts per rating level
  • 64% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 15% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting business growth and customer engagement through effective integration with social media. They appreciate the easy setup and product syncing, noting the platform's user-friendliness. The support team is also commended for their quick and efficient assistance, enhancing the app's value in linking e-commerce with social platforms.

May 1, 2023

cannot use in india as services are being not provided in india. its basic feature.shopify is also doing nothing in this.

AMOSH.CO.IN
India
3 months using the app
Meta replied May 3, 2023

Hi There!
Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link so we can follow up with you directly and ensure you have the best possible experience.

https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram

Thank you,
[Meta Support].

April 12, 2021

I use this App to help me move my store with all the products to facebook. I will need the support of your well trained experts to complete the task.

jplandcraft
United States
8 months using the app
September 24, 2020

very good and easy for me , thanks you for this , i will win the time , to create pixel ,thanks you for this ,

MOBETTY LTD
France
8 months using the app
November 16, 2020

Good, but not that easy to set up. Specially if you are working with an external advertiser, for example an ad agency.

Leaving Dust
Mexico
8 months using the app
March 15, 2021

Awesome. Loving the new look. Super cool and rad dude. Freakin awesome man I'm lovin it bro. Keep goin... heck yea

Acupen
United States
8 months using the app
October 17, 2022

It does not work. We are getting errors, the app is not even opening. When we tried to open it says: "Your Request Couldn't be Processed
There was a problem with this request. We're working on getting it fixed as soon as we can.
-Return home"

Wagnum
Canada
3 months using the app
Meta replied October 19, 2022

Hi there!

Paola here with Shopify! Thank you for taking your time to leave us a review. I understand that you are experiencing an issue with "Your request couldn't be processed". Our team is already working with Meta to address this error, I will be reaching out to you shortly through emails with more details.

I look forward to chatting with you!

Paola | Shopify Support

Edited November 19, 2020

Sometimes they disable my account and arent not helpful in getting the ads running again. Facebook is very unresponsive.

ParamedicX
United States
8 months using the app
January 30, 2021

It is getting easier to understand. There are still somethings that can make it a little more user friendly.

D.R.I.P_The Division
United States
8 months using the app
Edited December 17, 2020

I am a new user to the app so it's great to have another revenue stream available for my small business.

Room 14 Menswear
United Kingdom
8 months using the app
February 17, 2021

Quick and easy thanks, thought it was going to be a lot more tricky than it actually was! Quick and easy thanks, thought it was going to be a lot more tricky than it actually was!

Harrier Trail Running
United Kingdom
8 months using the app