Reviews (4,765)

Overall rating
3.8
Counts per rating level
  • 62% of ratings are 5 stars
  • 15% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 16% of ratings are 1 stars
October 17, 2020

It was good. It was better than the last time that I tried to set it up. I just hope it works this time.

3leches
United States
About 1 year using the app
January 5, 2021

Ho provato facebook per sponsorizzare il mio sito mi sono trovato bene.Ho inserito i prodotti che vendo sulla pagina che ho creato ,ricevendo diverse visualizzazioni.

lavitafacile
Italy
About 1 month using the app
January 5, 2021

It was pretty easy to navigate through once I figured out what to do. Very easy to use after figuring everything out.

HB Creations & Boutique
United States
12 months using the app
February 12, 2021

en si es muy dinámica y fácil de usar solo faltaría facilitar la inserción de formas de pago, la publicación de productos - si estos son rechazados por que y como solucionar esos inconvenientes.

kalion1996
Mexico
About 1 month using the app
October 20, 2022

je n'arrive à ouvrir le canal de vente facebook sur ma boutique !
je changé 3 navigateurs et le probleme perciste !

DILANZO™
Switzerland
11 months using the app
Edited December 15, 2021

UPDATE: I was able to get Instagram Shopping to work by resolving small issues that I didn't know were related. For example, removing Gift Cards from the Facebook Sales Channel. Now that it is working it seems like a good app. Couldn't get Instagram Shopping to work. For some reason we weren't approved for Shopping. Facebook tells me to talk to Shopify, Shopify tells me to talk to Facebook. I've been getting the runaround for weeks now and it is super frustrating. Two stars because the Facebook shop worked fine.

Po Campo
United States
12 months using the app
Meta replied December 15, 2021

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear about the issues you are facing with setting up the Instagram Shopping feature. Although Facebook handles these reviews directly - I'm going to follow up with you in an email to open up lines of communication and see where I can help.

Adil | Shopify

November 20, 2020

I used this app to set up my shop on Facebook & Instagram.
I was surprised at how was easy it was to use.

The Yarn Tree - fiber, yarn and natural dyes
United States
About 1 month using the app
September 9, 2020

very good
it allow people make some money with a minimum start budget
think you very much
a french people

VapoFrance
France
About 1 month using the app
September 28, 2020

My collections are not visible in facebook shop at all but all products are. Struggling to fix it!
Earlier facebook page shop was perfect.

Simply Feminine 'Desi Ishtyle'
India
Almost 2 years using the app
Meta replied September 29, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

April 5, 2021

for some reason we can't link products to our instagram account anymore. But before this it worked great

Rager Tees
United States
12 months using the app