Facebook & Instagram

Bring your products to people on Facebook and Instagram.

Shopify app insights
  • Popular with businesses in the United States

Free to install. Additional charges may apply.

App highlights

  • Seamless workflow: use directly in Shopify admin

Design and Manage your Shops on Facebook and Instagram


3.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 65% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars

Filter and sort reviews

331 - 340 of 473 reviews

Venalisa Official Store

Location China
Time spent using app 6 months



Location United Kingdom
Time spent using app 2 months

useless doesnt work
constantly gives me errors, doesnt allow me to edit my shop properly and cant find help on any of the issues i have.
i ended up deleting this

Bed Bath Home - Whitehouse | Continental Linen

Location South Africa
Time spent using app Over 2 years

This app seems to have the power to push feed to Facebook without approval. Be aware that any time you add a new product to your shopify store, Facebook publishes it on your timeline without letting you know!

Developer reply

March 29, 2021

Hey there! Thank you for taking the time to leave us a review. I've sent along an email to you outlining how you can create products without them immediately publishing to Facebook. Let us know if you have any questions! - Jake, Support Specialist

Cove Gallery Weymouth

Location United Kingdom
Time spent using app 8 months

This app randomly generates posts from Shopify to Facebook when new products are added to the Facebook Channel, rendering social media marketing campaigns via Facebook and/or Instagram totally useless. There is no facility in Facebook to turn off these posts. We have had very negative feedback from our followers that these bland posts are irritating. We are almost certainly losing Facebook followers. We ask that Shopify puts pressure on Facebook to rectify this situation as soon as possible. Note also that the Developer Reply to EJay's review does NOT work - see below: Developer reply
March 1, 2021
Thanks for taking the time to share your feedback! That definitely sounds frustrating and not ideal. In that regard, we have had a few merchants experience the same issue. The issue that you've described is coming from a setting within your Facebook notifications and not from our app directly. We aren't able to control how Facebook displays your product updates however, we did some digging on our end and the way you would turn off these notifications is to go to your Business Page Settings > Page Updates > click on Edit > and turn off post notifications so that they don't automatically update every change. This should turn off the automatic posts. Thank you! - Anna, Shopify Support

Developer reply

March 30, 2021

Hey there - thank you for taking the time to submit a review to us! We are always looking at ways to improve our app. The page updating automatically is currently an issue on Facebook's end and I have sent you an email providing you some instruction on how you can contact them directly. Look forward to hearing from you! - Jake, Shopify Support

Peter Coppola

Location United States
Time spent using app 30 days

Hello we're running into issues integrating the app and our website. The error seems to be coming from ownership issues with our Facebook page. We don't have a single owner to the Facebook page and full permissions are given to the Admins. Facebook doesn't seem to have an option for a single personal page to be the account owner anymore. Some of the errors include: "You do not have admin permissions for the business Peter Coppola you are trying to use, so you cannot complete the flow. Please contact the business admin and obtain permission first." and "To transfer this Page, make sure you’re the admin of the selected Business Manager and the admin of the Business Manager that owns this Page." Again, we're the owners but the app is not recognizing that and will not let us move forward with integration.

Developer reply

March 29, 2021

Thanks for sharing your review! I can definitely see how your experience so far with the app hasn't been ideal. I'd love to go over all the necessary permissions when connecting your Facebook assets to our app. I’ve sent an email to discuss this further, I look forward to your reply! - Jamilah, Shopify Support


Location Argentina
Time spent using app 9 months

Perdon, pero me resulta realmente un incordio, intentar agregar Instagram shop & facebook. No me resulta para nada practico. Las veces que lo he hecho se me ha vuelto a desconectar y los artículos, en caso de variacion de precios, no se actualizan.

Developer reply

March 30, 2021

Gracias por la revista. Definitivamente suena como una situación estresante, particularmente que intentabas varias veces de conectar tus cuentas a la aplicación. Me gustaría tomar la oportunidad de analizar los errores que estás experimentando actualmente. Te enviaré un correo pronto para preguntar por más información. - Jamilah, Shopify Support


Location Chile
Time spent using app 2 days

No se puede descargar la aplicación de facebook, dice que no existe.
¡Por favor resuelvan esto! es un error grave!!!

Developer reply

March 30, 2021

¡Gracias por tomarte el tiempo de dejar tu opinión! Trabajamos muy duro para mejorar la funcionalidad de nuestra aplicación, así que me gustaría investigar un poco más sobre este tema. Te he enviado un correo electrónico para que nos des un poco meas de información. ¡Gracias de antemano! - Jamilah, Soporte de Shopify

Italic Art

Location United States
Time spent using app About 1 month

I deleted the Facebook app and I tried to re-install it again. Facebook disabled my account AGAIN. THIS IS INTOLERABLE. ---
I would've given a ZERO. Facebook disabled my ad account for NO REASON after I installed the app on Shopify.

Developer reply

March 25, 2021

Thanks for sharing your review! That definitely sounds frustrating. Thankfully, Facebook does have a review process for scenarios such as this. I’ve sent an email to discuss this further, I look forward to your reply! - Abdalla, Shopify Support

Riders Saddlery

Location South Africa
Time spent using app About 2 months

Does not work, always says that the page is unavailable. Does not connect. Very frustrating to work with.

Developer reply

March 22, 2021

Thanks for sharing your feedback! I'd be happy to help you get connected, but I will need more context and details about the issue you're experiencing.. I’ve sent you an email and look forward to your reply. - Abdalla, Shopify Support

Makers van Maastricht

Location Netherlands
Time spent using app Almost 2 years

We have HUGE problems activating the PIXEL and getting retargeting and dynamic adds to work. This is a big problem. Products do sync and that part works fine, but without a correct working pixel it is not usable. Contacted support but only receive links to (simple) existing HELP documents. Does anybody experience the same problems and got a solution?

Developer reply

March 22, 2021

Thanks for sharing your feedback! I can definitely understand your frustration. I'd be happy to investigate your Pixel issue, but I will need more context from you. I’ve sent out to an email to you and look forward to your reply. - Abdalla, Shopify Support

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