Facebook & Instagram , 4,679 reviews
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it went good and easy to use the both accounts to run the post and as through meta and I think this the best thing right now
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[Meta Support].
works good
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Meta Support
this is best network for every one
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Meta Support
Great app. ! a little conversome to setup but is worth it
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Meta Support
first time using it and works wonders.
GOOD WORKING PLATFORM
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Meta Support
love it!
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Meta Support
Bueno
¡Hola!
Gracias por tomarse el tiempo para dejar una reseña y compartir su experiencia con nosotros. ¡Apreciamos saber de nuestros clientes!
Gracias,
Meta soporte
The app doesn't track the correct revenue, it sends duplicate purchase events to Facebook each time the user reloads the order confirmation page, and it does not send deduplicating information to Facebook.
The support is absolutely useless, I have been in contact with the special Meta support for this app, and they keep asking me to check
- the pixel setup (which by the way is managed by the app) and/or
- referring me back to Shopify to ensure the app is installed correctly (Shopify were the ones who referred me to Meta).
My Meta inquiry number is 909689016966830
Long story short - the app is broken and they don't care.
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Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please continue the conversation you initiated over email with our support team.
You can contact our Business Support team via this link https://help.shopify.com/en/support/support-type?returnTo=topic-select/sales-channels/sell-on-facebook-or-instagram so we can follow up with you directly and ensure you have the best possible experience.
Thank you,
Meta Support
pretty good
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Meta Support