Facebook & Instagram , 3,978 reviews

Overall rating
3.2
Counts per rating level
  • 64% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 14% of ratings are 1 stars
September 4, 2020

it cost much time to do it. This is my comment can help other merchants decide whether to use this app.

MY CREATIVE TOY
Germany
Time spent using app: 2 months
Meta replied September 5, 2020

Thank you for your feedback! I will be sending you an email shortly to learn more about your experience setting up this app and how it could improve. - Emily, Shopify Support

Edited October 15, 2020

It's a really great app! Update already eligible in Indonesia. And it's really easy to set up using Shopify!

Leela
Indonesia
Time spent using app: 6 months
Meta replied September 5, 2020

Thank you for your review! Instagram is currently only available in certain countries. However, Facebook is still a great way to reach your target market! I will send you an email shortly with effective strategies for Facebook Shop. -Emily, Shopify Support

September 4, 2020

Really really Easy and Cool! the new Ecomerce From Shopify to Facebook and Instagram.

MusicTrainer
Ecuador
Time spent using app: 3 months
September 4, 2020

Horrible. It's been a week and i still can't get by facebook terms to load. Forever thinking on the spinning wheel.

backhouse fragrances
United States
Time spent using app: 19 days
Meta replied September 5, 2020

Thank you for your feedback! It sounds like you are having trouble with the set up process. This is likely a browser-related issue, but I will send you an email shortly so that we can look into this together. -Emily, Shopify Support

September 4, 2020

I used this app for my store. It was easy to install and very user frienldy. Think it works great.

iPronoia
United States
Time spent using app: 24 days
September 3, 2020

目前看起来比 以前强多了,更加商业化,而且FB明显努力工作了,平台变化比较.建议你们不要有地域设置,让所有人都可以用INSGRAM的商品标记功能.目前看起来比 以前强多了,更加商业化,而且FB明显努力工作了,平台变化比较.建议你们不要有地域设置,让所有人都可以用INSGRAM的商品标记功能.

numbersea
United States
Time spent using app: 5 months
September 3, 2020

its was great fast and easy setup. took no time at all and was very straight forward. used before and works well

Sadie Lane
United States
Time spent using app: 2 months
September 3, 2020

I used this to connect facebook to my web page, it was very simple and easy. I did have some trouble getting my products to load but after reading some info it was very easy.

Reel Catchy Baits
United States
Time spent using app: 5 months
September 3, 2020

It allows customers to buy when products are sold out and not available on the site causing me to have a lot of unhappy consumers for cancelling orders.

Ava Giselle Collection
United States
Time spent using app: Almost 2 years
Meta replied September 4, 2020

Thanks for sharing your feedback! We work hard to improve our app functionality. In that regard, the app shouldn't be pulling products if their stock is set to 0. I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support

September 3, 2020

The setup has been seamless. The user interface is makes for a better experience vs the Facebook Business Manager.

Trips and Trinkets
United States
Time spent using app: About 1 year