Reviews (7,400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.
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It's a lot better connecting to the different sales channels via shopify and instagram than it use to be.. Good job - I will wait and see the actual changes in the different platforms... In the meantime, great job.
Its good PR. I love social media for business purposes. If only it was easier to understand as a walkthrough.
It was easy to install and won't know how great it is until I start using it will update if the app doesn't work well
Terrible app. As other have also mentioned. FB blocked my ability to have a shop and there is no one to get support. This has been going on for weeks and no resolution. Very very very frustrating! Shopify and Facebook you owe your customers/clients good service. Robots are not working!
Hello,
Thomas here from Shopify. Thanks for taking the time to submit your feedback. We're going to follow up with you over email to open up the lines of communication and see if we can address some of the issues you were having with the app.
Thomas | Shopify
Absolute rubbish. I had to disconnect my original fb shop when personal products from fb marketplace showed up on my shopping page for my business. Since then it has been a nightmare pretty much. This app does not work and as soon as I get to the end of setup it will not let me connect a new or old commerce account. I have troubleshooted, tried everything I possibly can but this problem has persisted!
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing setting up the Facebook Channel, specifically the Commerce Account. I'm going to look into this and follow up with you in an email to open up lines of communication to see if I can help you any further.
Adil | Shopify
Very User Friendly! Easy to understand and most of all. It's good for beginners. I feel that I am a Grade 1 Student spoonfeeding myself with facebook
It was user friendly a.nd easy to manage. I look forward to getting help to make some extra income. I love hair and want others to enjoy them also.
I use this app to help get more customers to the shop and help me with more brand awareness and hopefully direct more people to the shop
Very useful, increased my sales by 3 fold cannot thank you enough. i will be using this again and also referring other people
I liked that it was easy to install to Shopify. I hope that connecting it to the Facebook app will help me sell more.