Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

February 10, 2022

Our account got banned for life from Facebook after using this app. I even spoke to Facebook on the phone and they said too bad. Would not recommend this or Facebook advertising to anyone. How do you ban a fabric company for policy violations? Did the floral quilt offend someone? Anyways they just banned a 7 figure account and they don't care whatsoever. I am seeing a pattern with the Shopify apps that are built with the actual companies, they cause nothing but problems for the businesses. Moving forward we will be sticking with 3rd party apps, at least they care.

ineedfabric.com
United States
Almost 2 years using the app
Meta replied February 10, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the issues you are facing with the Facebook channel. When it comes to restricted accounts, suspensions and bans it is completely handled by Facebook and Shopify has no hand in these decisions whatsoever. However, I'm going to follow up with you in an email to provide you with some information that can help.

Adil | Shopify

September 10, 2020

Nice app ! Really recommended ! I start recently and have minimum result, it's a good start ! see next what will happen !

FlexiStool
Canada
About 2 months using the app
November 17, 2020

It's really great. this app gives us dumb opportunities to use it to grow our business a lot with three or four years of experience

DG Sharaf.com
Sri Lanka
About 2 months using the app
July 25, 2023

I love all the support and every day I'm discovering new ways to use IG & FB in building my online store presence with social media.

Lemon Snob
United States
About 2 months using the app
Meta replied July 28, 2023

Hi There!

Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!

Thank you,
Meta Support

December 18, 2020

Great app to use. I recommend this app for anyone trying to do the same as in e-commerce integration.

Episode 13 Academy
United States
About 2 months using the app
January 8, 2021

The app helps me to market my brand and have a presence in the online market. I would recommend it for anyone who wants to have a meaningful presence online.

Trendsintools
South Africa
About 2 months using the app
October 17, 2020

good works well and it is great. no complaints good marketing, good pixel. Glad I connected it with shopify.

FirstClass
United States
About 2 months using the app
March 23, 2021

мы использовали это приложение для своей рекламы это было неплохо! Это очень обширная в своем понятии аудитория во всем мире.

sneakersshopgmail.com
Ukraine
About 2 months using the app
March 2, 2021

i used this app and it helped me a lot to sell my products on Facebook, I recommend it. Thank you !.

StyledBag
France
About 2 months using the app
December 22, 2020

FIVE STAR ITS EXCELLANT BRILLIANT AMAZING MINDBLOWING I LIKE FACEBOOK BUSINESS VEYR MUCH AND I RECOMED TO EVERYONE

alldollarstore
India
About 2 months using the app