Reviews (7,400)

Overall rating
4.2
Counts per rating level
  • 65% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its straightforward setup and its ability to boost product visibility and sales. They value the user-friendly interface that eases management of their online presence and enhances social media marketing. Positive remarks are also made about the responsive customer support and the seamless shopping experience it offers, which is convenient for customers and effective in increasing customer engagement.

May 18, 2022

Bonjour,
Je vous contact au sujet de mon pixel Facebook, l'évènement achat ce déclenche parfois autre part que sur la page de confirmation de commande. Pourriez vous m'aider s'il vous plaît ? ou vous joindre ?
Merci à vous . Cordialement

Capricedechat
France
Almost 2 years using the app
Meta replied June 27, 2023

Bonjour à tous!

Merci d'avoir pris le temps de laisser un avis et de partager votre expérience avec nous. Nous apprécions avoir des nouvelles de nos clients!

Merci,
Support Méta

February 18, 2021

It really great app. It surely a user-friendly. Very well organize in every aspect. Easy to navigate.

Alore
Philippines
About 2 months using the app
October 22, 2020

A bit difficult to set up, but the response from Kat was extremely friendly and it encouraged me to give it another try. Everything seems to be going ok now.

Stella Kanpou
Japan
Almost 2 years using the app
Edited November 30, 2020

Reconnected our Shopify store with Facebook and Instagram. The process was fairly easy to work through.

Headspace Hair Salon
New Zealand
Almost 2 years using the app
April 6, 2021

Love it so far. Knew about Shopify for a long time but never used it. As use it now it looks so promising.

lifemuves
Philippines
About 2 months using the app
December 30, 2021

It works, but it does not connect to the add manager from Facebook. I Have to run it directly from Facebook.

EMIRAGEM Beauty
United States
About 3 years using the app
September 22, 2022

facebook is the worst company someone can work with, its torturing trying to get this sale channel to work

Parashute
United States
Almost 2 years using the app
Meta replied September 26, 2022

Hi there,

My name is William from Shopify support, I'm sorry that you've had such a negative experience. I'll reach out to you to discuss the specific challenges that have given you this experience to see if we can overcome them together.

William | Marketplaces Support Specialist
Shopify

Edited March 11, 2021

It only worked to connect Shopify with facebook in a safari window. I tried for a week in chrome and an incognito window since support at facebook said that it would not matter and that facebook should work best in chrome. Facebook chose what picture to display of every produkt, and I have not been able to find where to change that. Facebook only display some of the produkt and not all of them. trying to send the review doesn't work either.

Tamla by Sputnes
Sweden
About 3 years using the app
Meta replied March 13, 2021

Thanks for taking the time to share your experience. It sounds like you are experiencing a few issues with the app and I would like to look further into this for you. I will be sending you an email to ask for more details soon. - Anna, Shopify Support

September 23, 2020

simple to use i like it.......................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

my dear baby
Israel
About 2 months using the app
April 8, 2021

great app......................................................................................................................

Nola kings
United States
About 2 months using the app