Reviews (8,326)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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This was surprisingly easy, I'm excited! It feels more integrated and trustworthy when the app is native.
The software/app was easy to navigate. Self-explanatory, easy prompts. I'd recommend it. The store will be exposed to a wide variety of people. Excited about that.
Easy to use and easy to setup the store and the catalog without needing support. I recommended it everyone using Shopify.
Help !!! I have been trying to get my shop to display again since this new meta I can’t . I’ve been trying for the longest and no resolve.
Hi there!
Steve from Meta here! Thank you for taking time to leave a review. I'm sorry that you're running into trouble.
If you would like assistance and haven’t already reached out, please contact us through our business support team (https://www.facebook.com/business/help), so we can help you sort out your problem.
Thank you,
Steve
The app installation process was so simple and the instructions were very helpful, Facebook of over two billion users inside my store.
Im giving three stars becuase I can not get in touch with someone from Facebook and it is near impossible to get a response. I am really curious on the payments side of things with Facebook as the app is telling me I have to sign up with PayPal in order for my products to keep showing up through the app. On the other hand, the app is awesome and works great for small Businesses. The Marketing and everything else about it is a 4.8 out of 5. If I could just have someone reach out to me in regards to getting the payments figured out, that would be awesome.
Hey there,
Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the struggles you are facing with contacting Facebook. I'm going to follow up with you in an email to provide you with some information that can help.
Adil | Shopify
I have had shops before connected to meta , but had problems. This time around it is going much more smoothly. Not sure if meta made changes or if I just am a little more tech savvy but it is so easy this time.
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support
Unfortunatly this channel has not been working for me as well. I have reached out to customer support and have not heard a response. I really need it to work to share my business with my followers. No clue what I'm doing wrong.
I'm not sure of the benefits of using Facebook channel app. Needs more explanation. Thank you for asking
best
Hi There!
Thank you for taking time to leave a review and sharing your experience with us. We appreciate hearing from our customers!
Thank you,
Meta Support