Reviews (8,306)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.
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The setup took some understanding and there was a lag in the last feature coming live but other than that it was smooth. Thanks FB + Shopify.
It was easy to configure. I really love the integration between Shopify and Facebook. I know I have to explore more but so far the experience is great.
I'm sure this app works for those with much experience but had it not been for Peter, with the patience of a saint, I had not been able to figure it out. Thank you Peter for all your help!!
This app is garbage. I had a functioning facebook and instagram store for over 1 year. I updated this app in the past hour and now my stores are both blocked by Facebook that they don't meet their commerce requirements. I sell a very non-controversial product, this is unbelievable!!! This app should have 0 stars and be removed from the store for removing existing functionality. I don't even know how much money I will lose now.
Thank you for taking the time to share your feedback and leave a review. When it comes to account eligibility, Facebook has complete control over this aspect. I would like to share resources on how to contact Facebook so that you can get your account status fixed as soon as possible. I will be in touch by email shortly to provide further details. - Anna, Shopify Support
I just start using this app with a negative idea hoping this will help me to achieve great success in my store.
Thanks!
i just started setting this up and i am exicited about the possiblities. it will allow customers reach me both on facbook and on ig
the app Spams my followers with product updates...and there is no way to turn it off! Im losing followers as its getting annoying...
Hey there,
Robyn here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. We really appreciate your feedback. I'm sorry to hear of the issue you're having with product updates on Facebook. This sounds like a Facebook page setting however I'm going to look into this and follow up with you in an email to open up the lines of communication here so I can see if I can help you any further.
Robyn | Shopify
it really helps me a lot
I like that you can make everything easier and more efficient I recommend to everyone
This application is essential to disseminate the products of my shop, to make them known, to make customers aware of the new products offered, to discover French craftsmanship, hand-made ... and especially to imbue customers with my passion.
very gooddd xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx