Reviews (8,298)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

June 6, 2024

De todas maneras recomendable al 100

Maravillas Virtual
Chile
3 minutes using the app
September 23, 2020

I have just installed this app and it's installation is a very easy process -now im just hoping it translates to sales

Eternal Elphin
Ireland
About 2 months using the app
February 5, 2021

Facebook channel app helps individuals like myself improve traffic to your Shopify store with potential costumers.

ChefSity
United States
About 2 months using the app
April 2, 2021

I used this app to help me do business.Irealy like how it does work. It would be nice if it did for me better.

Funsunny
Ireland
About 2 months using the app
September 9, 2020

Great app. Veryyyyyyyyyyy helpful for user to promote products and reach new and old customers. Everyone should use

Jalure Jewelry
United States
About 2 months using the app
November 3, 2020

Very helpful tools. Easy to navigate for us beginner.
Hope you add more tools like these stuff......

Blackael
Philippines
About 2 months using the app
October 8, 2020

I am glad to use the Facebook channel app for my business. It was easy to setup and manage. I look forward to great results.

Pretty Couture
United States
About 2 months using the app
September 24, 2020

Not working. When I try to connect our FB Business Account, it finds a wrong account and I cannot change this wrong account to my Business account.

MIOPS
United States
Almost 2 years using the app
Meta replied September 25, 2020

Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support

November 28, 2020

Hopefully through setting up this new fb channel they will be able to see that my business does not need to be banned from the platform any longer.

Krypto Threadz
United States
Over 1 year using the app
October 21, 2022

Cannot get our Shopify Plus account to sync with Facebook Commerce Center. Support has been essentially useless.

Billion Dollar Beauty
United States
Almost 2 years using the app
Meta replied October 27, 2022

Hi there,

Thanks for reaching out with your feedback! My name is Vance and I work for Shopify support. I can take a look at your store and help you determine the steps we can take to reach a resolution. Please look for my upcoming email so we can talk about the specifics.

Vance | Shopify Support