Reviews (8,269)

Overall rating
4.3
Counts per rating level
  • 66% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for boosting product visibility and customer engagement through easy integration and product catalog syncing for shoppable posts and ads. The setup is straightforward, enhancing ad management and sales tracking, crucial for business growth. Responsive customer support is also highlighted for efficiently resolving issues, ensuring a user-friendly experience that aids in effective social media marketing management.

September 12, 2023

It gives a constant warning because they closed the Shopping feature, but it is very good to have a single tool for full integration

CENGIZ AKTURK
Türkiye
Over 1 year using the app
Meta replied September 15, 2023

Hi There!

Thank you for taking time to leave a review. If you need further assistance, please contact our Business Support team via this link:

https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram

We can follow up with you directly and ensure you have the best possible experience.

Thank you,
[Meta Support].

November 5, 2022

Need help with:
"Shopify Business Manager doesn't comply with our terms, including section 4 of our Commerce eligibility requirements."

Steel Roots Market
United States
About 3 years using the app
Meta replied November 7, 2022

Hi There!

Kristin here with Meta! Thank you for taking time to leave a review. We would love to hear more about your experience with the Facebook & Instagram app and provide any help you might need.

If you would like assistance, please contact us through our business support team (https://www.facebook.com/business/help), so we can ensure you have the best possible experience.

Thank you, Kristin

September 29, 2020

great. super easy to set up. character limit character limit character limit character limit character limit

Taylor's Tattoo Shop
United States
About 1 month using the app
February 18, 2022

This app is terrible. None of my inventory is accurate and I always have errors. Would not recommend

JuniperzCreations
United States
Over 1 year using the app
Meta replied February 18, 2022

Hey there,

Adil here from Shopify. Thank you for taking the time to share your review of the Facebook Channel with us. I'm sorry to hear about the struggles you are facing with Facebook channel. I'm going to follow up with you in an email to gather some context on the issue that you are facing and see where I can help.

Adil | Shopify

October 13, 2020

I usted the app to create an account and its great. Has access to a lot of platforms and very easy to navigate. Pretty straightforward and simple to handle and create your own page. As well as the best navigation system on the internet, very smart and easy to understand, reliable and great plans and choices

alluneedsmartshopping
Mexico
About 1 month using the app
Edited September 11, 2020

I just wish the terms of agreements were not hard to understand
I will have to experience the app before making a review

Zangs and More
United States
About 1 month using the app
September 25, 2020

I use this app to improve my point of sales and to get my business more views , this app is also good for Instagram sales as well.

CrownedByKingg
United States
About 1 month using the app
March 21, 2021

simplifies the various connections with the facebook bm and this makes it indispensable to make faster certain steps during the configuration of the stores.

SunCloth Italia
Italy
About 1 month using the app
Edited October 17, 2020

la uso para poder interctual con mis clientes. me encanta. I like use this app because is more easy for me

Sisters online shop
United States
About 1 month using the app
September 7, 2020

I’m using this App to build my business. Sell more also to build a better platform. To get the word out.

Simply BeauTEEful
United States
About 1 month using the app